Forum Discussion

4 Replies

  • safercracker823456's avatar
    safercracker823456
    Occasional Contributor

    Hi yes it was only with that site and it worked after logging out and logging back in.

  • Former Member's avatar
    Former Member

    Hey safercracker823456, does this issue happen on all websites? If so, it sounds like there might be an issue with the extension syncing to our server and saving your logins. Could you try the following to re-sync your account and see if it helps?

    1. Right click the 1Password icon in your browser toolbar and choose Settings.
    2. Under General, disable "Integrate with 1Password app".
    3. Under Accounts & Vaults, sign out of your account.
    4. Sign back into your account.

    If you use the 1Password desktop app on your computer, please go back and re-enable "Integrate with 1Password app". If you do not use the 1Password desktop app, then please leave it off.

    After that, please test things out. Let us know how things go!

  • safercracker823456's avatar
    safercracker823456
    Occasional Contributor

    These are the screen captures, for some reason I didn't see a place to attach them to the original comment.