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monsieurm's avatar
monsieurm
New Contributor
7 months ago

Wordpress admin login

The validation (after automatically filling in the WordPress login and password) is too fast, so there's an error, but then it works. Here a screen recording https://monsieurm.net/temp/wordpress-adm...
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1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
7 months ago

Hello monsieurm! 👋

I'm sorry that you're running into an issue when filling your login credentials into a Wordpress site. If you turn off autosubmit for that site then does the issue still occur: 

  1. Navigate to the website in question.
  2. Click on the 1Password icon in your browser's toolbar. 
  3. Find the login for Wordpress and then click the three dots in the top right corner of the item and click Don't sign in automatically. 


Then try to reproduce the issue again. Can you also tell me if this only happens when using the french version of the login page? Or does it also happen when you use the english version? 

-Dave

  • monsieurm's avatar
    monsieurm
    New Contributor
    7 months ago

    I have disabled the auto signin.
    The problem is that I thought the validation was too fast, but in fact it's the password field that doesn't fill in.
    In French and American, same problem.

    Here a screen capture https://monsieurm.net/temp/wordpress-admin-login2.mov

    My colleague has the same problem.
    We have the same problem on all Wordpress admins

    Thanks

    • 1P_Dave's avatar
      1P_Dave
      Icon for Moderator rankModerator
      6 months ago

      monsieurm I'm sorry for the delay in responding. I've just tested with Wordpress 6.8 and I'm not able to reproduce the issue either when using English or French. Can you send your screen recording to our support team via email so that we can investigate this further? 

      Please send an email to support@1Password.com and include a link to this thread. After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I'll be able to locate your message and send you a secure upload link.

      -Dave