Forum Discussion

MGOBLUE's avatar
MGOBLUE
New Contributor
2 years ago

Wrong item opens when edit login

When selecting edit in a log-in item, the wrong item opens. The item that opens appears to be random. Once I close the item, it brings me back to the original item I desired to edit. Then if I sele...
ios
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 years ago

cterry

I'm sorry for the frustration that the issue is causing. I agree that this is something that needs to be fixed as soon as possible and the team is currently testing a fix in the latest beta version of 1Password for iOS.

As soon as we're able to verify that the fix works, and doesn't introduce new issues, then it'll be included in a future update to the stable version of 1Password as well.

For the time being, try these steps to workaround the issue:

  1. Tap Cancel on the item draft that appears.
  2. Wait 2 seconds.
  3. Fully close the 1Password app: Close an app on your iPhone or iPod touch – Apple Support (UK)
  4. Open and unlock the 1Password app.
  5. If you see another draft, repeat steps 1-4 again.

-Dave