Forum Discussion

ad38's avatar
ad38
New Contributor
2 years ago

"You make the move, we’ll help cover the cost"

. Reference: https://1password.com/switch That link presumably allows Lastpass to switch to 1P, and also to recoup any outstanding current charges for Lastpass. Issue: The link fails ...
windows
ad38's avatar
ad38
New Contributor
2 years ago

.
Hi 1P_Dave

You say:
- Have you disabled Javascript in either Firefox or Chrome

Javascript is enabled. I have never disabled javascript in any browser

You say:
- do you have any extension installed that might be interfering with the page in question?

I disabled ALL extensions in Firefox and Chrome. I still get the same error message : "Please enable Javascript or turn off any ad blockers to load this page."

You say:
- Try opening an incognito window

How do I do that ?

QUESTION: For this single issue, can you please ask your developers for a one-off hack to allow me to get up and running with 1Password. AFAIK, the hack only needs to contain the code-behind that would be executed when I press the "I'm ready to switch" button on the page: "https://1password.com/switch"

Thanks
.