Forum Discussion

hausii

New Contributor

5 months ago

Yubikey not working on MacOS

macos

1P_Dave

Moderator

5 months ago

Hello hausii! 👋

I'm sorry that you're running into trouble with your YubiKeys on your Mac. To clarify: have you already added your YubiKeys to your 1Password account using this guide: Use your security key as a second factor for your 1Password account

If you have, and you're now trying to sign into 1Password, then can you tell me the following:

Are you trying to add your account to the 1Password for Mac desktop app?
What specific error message do you receive?

I look forward to hearing from you.

-Dave

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I have been setting up Yubikeys as a 2FA on my 1Password account and I cannot get them to work on MacOS. They work fine with iOS (iPhone and iPad) as well as on the web login but on Mac OS they don't work. I have already tried un-installing everything (incl. deleting all the Application Support files and Preferences) but still the same problem. Any ideas? Thank you very much

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Hello hausii! 👋

\n\n

If you have, and you're now trying to sign into 1Password, then can you tell me the following:

\n\n

Are you trying to add your account to the 1Password for Mac desktop app?
What specific error message do you receive?

\n\n

I look forward to hearing from you.

\n\n

-Dave

","body@stringLength":"886","rawBody":"

Hello ! 👋

\n\n

If you have, and you're now trying to sign into 1Password, then can you tell me the following:

\n\n

Are you trying to add your account to the 1Password for Mac desktop app?
What specific error message do you receive?

\n\n

I look forward to hearing from you.

\n\n

-Dave

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