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hausii's avatar
hausii
New Contributor
8 months ago

Yubikey not working on MacOS

I have been setting up Yubikeys as a 2FA on my 1Password account and I cannot get them to work on MacOS. They work fine with iOS (iPhone and iPad) as well as on the web login but on Mac OS they don't...
macos
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
8 months ago

Hello hausii! 👋

I'm sorry that you're running into trouble with your YubiKeys on your Mac. To clarify: have you already added your YubiKeys to your 1Password account using this guide: Use your security key as a second factor for your 1Password account

If you have, and you're now trying to sign into 1Password, then can you tell me the following:

  1. Are you trying to add your account to the 1Password for Mac desktop app?
  2. What specific error message do you receive?

I look forward to hearing from you.

-Dave