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Forum Discussion
hausii
11 months agoNew Contributor
Yubikey not working on MacOS
I have been setting up Yubikeys as a 2FA on my 1Password account and I cannot get them to work on MacOS. They work fine with iOS (iPhone and iPad) as well as on the web login but on Mac OS they don't...
1P_Dave
Moderator
11 months agoThank you for the reply and for the screenshot. So that I can investigate further, I'd like to ask you to reproduce the issue one more time and then create a diagnostics report from your Mac:
Sending Diagnostics Reports (Mac)
Attach the diagnostics to an email message addressed to support+forum@1password.com.
With your email please include:
- A link to this thread: https://1password.community/discussion/149680/yubikey-not-working-on-macos#latest
- Your forum username:
hausii - Please do not post your diagnostic report to the forum. This is for your privacy and security.
Please send the entire file.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave