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noeljackson's avatar
noeljackson
New Contributor
2 months ago

macOS 26 beta browser extension very slow to open

I'm running macOS 26 developer beta and the 1Password browser extension takes ~15 seconds to open and it doesn't stay unlocked no matter what my permissions are. Is anyone else having this problem?

6 Replies

  • Hi noeljackson​ ,

    Thanks for the feedback. I'll pass this along to the team, but to set your expectations. There likely won't be a fix until after OS26 comes out.

    Regards,
    Phil

    • noeljackson's avatar
      noeljackson
      New Contributor

       This is still happening to me. It's very slow to open and it always locks itself.

      • 1P_Dave's avatar
        1P_Dave
        Icon for Moderator rankModerator

        noeljackson​ 

        I'm sorry that you're still seeing the issue. I don't believe that we've received other reports recently of this issue occurring with macOS Tahoe so we'll need to investigate what's happening on your device a little more. I'd like to ask you to create and share a 1Password diagnostics report from 1Password in your browser:

        Send a diagnostics report (browser extension)

        Attach the diagnostics to an email message addressed to support@1password.com

        With your email please include:

        • A link to this thread: https://www.1password.community/discussions/developers/macos-26-beta-browser-extension-very-slow-to-open/161630
        • Your forum username: noeljackson


        You should receive an automated reply from our BitBot assistant with a Support ID number.  Please post that number here.  Thanks very much!

        -Dave

  • Video of it: https://customer-u7is3ev5298ww0j8.cloudflarestream.com/4fd442a34af053191baf337ba4b1526c/watch

  • Hi noeljackson​ ,

    Thanks for the feedback. This is the first report of slowness regarding OS26.  I'll pass this along to the team.

    Can you confirm which version of 1Password you are using?

    Thanks!

    Phil & team

    • noeljackson's avatar
      noeljackson
      New Contributor

      The extension never seems to remember that it was unlocked and unlocking it takes about 20 seconds.  I'm using the library.