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Getting an error message when trying to leave a comment
I keep an error message when trying to post a reply: Content Not Published Your post contains invalid HTML. Remove the following invalid tags before publishing: a, a (data-airgap-id), li-user
The workaround is a real pain, but works consistently for me:
- edit your comment,
- unlink every link,
- save your unlinked comment,
- edit your comment,
- re-link all the former links, and
- save your comment.
Last time I looked, I could not the original report of this bug from around the launch of the new Community. Sadly, this penalises folks who put the effort into properly linking resources in their posts.
1P_SimonH
Community Manager
Community ManagerHi nukmicah,
I'm sorry you're having to deal with this! If you happen to have any of your messages that have triggered the error in a text file, could you email us at mailto:community@1password.com with the text file as an attachment to see if we can find any clues what might be going on?
Hi 1P_SimonH, I'm a little confused what you're asking. Are you saying my screenshot above doesn't make it clear, which has both the text contents and the error message visible?
- 1P_SimonH
Hi nukmicah,
Sorry to make things unclear! You're right that I have all the info I need to try and reproduce this. I've copied the text from your screenshot and posted it in our sandbox with no error message. I'll share this with our community software vendor and see if we can have them give this a deeper look.
If it's helpful, you can see the HTML of your post and edit the code itself. I know that's extra work, but it might be helpful in the short term.
