Forum Discussion

AJCxZ0's avatar
AJCxZ0
Silver Expert
2 months ago

Support vs. Community

Many posts here are folks looking for or needing 1Password Support, or following up to an insufficiently prompt email response from Support, where there is little or nothing the Community can do to h...
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1P_SimonH's avatar
1P_SimonH
Icon for Community Manager rankCommunity Manager
2 months ago

Hi AJCxZ0,

Thanks for bringing this up and I see the value in what you're suggesting. The Community team will discuss this to see if there are process adjustments we can make to help others who stumble onto a thread where someone else has already had the same issue as them.

If others have thoughts on this, too, we welcome anyone who wants to add on their two cents!