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5t8sn7eld's avatar
5t8sn7eld
Occasional Contributor
6 months ago
Solved

Passkey no longer working on Boursobank

Hello, I uses passkey since 2023 on Boursobank without any issues. Since a few days, I have a error that is displayed immediately (no loading or timeout) telling me that it timed out, the website s...
passkeys
windows
  • 1P_Dave's avatar
    1P_Dave
    4 months ago

    Hello folks, 

    Our developers believe that they've identified an issue where a low timeout value set by Boursobank is causing 1Password's passkey flow to fail. A fix has been coded and is currently available in the latest version of 1Password in the browser. Please update to 8.11.0 or later:


    If you're still running into an issue after updating then let me know and I can help further. 

    -Dave

1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
6 months ago

5t8sn7eld​ 

Thank you for sending in the diagnostics report, the team has identified this as a known issue as summarized here. Hopefully it can be fixed soon and I'm sorry for the inconvenience. 

I removed the message flagged as a solution, as the error is still there.

Just to clarify, marking a post as a solution to a thread doesn't mean that the issue/request itself is fixed or closed. It's a way to highlight the most up-to-date answer for anyone who is running into the same issue and stumbles onto the thread so that they don't have to read the entire thread looking for the latest information. 

-Dave

5t8sn7eld's avatar
5t8sn7eld
Occasional Contributor
6 months ago

I see. Thanks for the clarification 👍