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millertime's avatar
millertime
Occasional Contributor
2 years ago

Recovery Code: Recent attempt was cancelled.

I have created a new test account and wanted to try out the recovery code. Unfortunately, I receive an error message stating "Recent attempt was cancelled" every time I attempt to log in, even after ...
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1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
11 months ago

marssaun

I'm sorry that you're unable to sign into 1Password, I know how important it is to be able to access your data and the team and I are here to help.

It sounds like you might have bumped up against one of the recovery code lockout measures meant to protect against unauthorised use of your recovery code. I recommend waiting another day or so without trying to sign in to your 1Password account or using your recovery code. If you still see the same message after that then please send an email to support+forum@1Password.com with a link to this thread and the team can take a look and advise further. Please us the email address associated with your 1Password account.

-Dave

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I have created a new test account and wanted to try out the recovery code. Unfortunately, I receive an error message stating \"Recent attempt was cancelled\" every time I attempt to log in, even after waiting several hours and generating new codes.

\n\n
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I have created a new test account and wanted to try out the recovery code. Unfortunately, I receive an error message stating \"Recent attempt was cancelled\" every time I attempt to log in, even after waiting several hours and generating new codes.

\n\n
\n\n

1Password Version: Not Provided
\nExtension Version: Not Provided
\nOS Version: Not Provided
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marssaun

\n\n

I'm sorry that you're unable to sign into 1Password, I know how important it is to be able to access your data and the team and I are here to help.

\n\n

It sounds like you might have bumped up against one of the recovery code lockout measures meant to protect against unauthorised use of your recovery code. I recommend waiting another day or so without trying to sign in to your 1Password account or using your recovery code. If you still see the same message after that then please send an email to support+forum@1Password.com with a link to this thread and the team can take a look and advise further. Please us the email address associated with your 1Password account.

\n\n

-Dave

","body@stringLength":"917","rawBody":"

\n\n

I'm sorry that you're unable to sign into 1Password, I know how important it is to be able to access your data and the team and I are here to help.

\n\n

It sounds like you might have bumped up against one of the recovery code lockout measures meant to protect against unauthorised use of your recovery code. I recommend waiting another day or so without trying to sign in to your 1Password account or using your recovery code. If you still see the same message after that then please send an email to support+forum@1Password.com with a link to this thread and the team can take a look and advise further. Please us the email address associated with your 1Password account.

\n\n

-Dave

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