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36 TopicsHelp Improve 1Password – Autolock Survey
We’re working on some improvements around default locking behaviour in 1Password and we’d love to hear from you. We’d love for you to take 5 minutes to share your experience, and help us make 1Password lock at just the right time. 👉 Take the Survey Your input is really appreciated. Thanks for making 1Password better! 🎉Solved316Views2likes4Comments1Password for Windows app keeps requiring encryption key transfer
I have a business account that uses SSO for authentication. I am able to authenticate in the browser just fine and use the browser extension with no issues. When I sign in to the Windows app via SSO, I am asked to transfer the encryption key from my browser. I am able to do this successfully, but I keep having to transfer the key every day or two. Is there a way to prevent the encryption key transfer from happening or to get it to stop repeating?300Views1like8CommentsAdmin of multiple vaults vs overall security
My mom and dad have their own computer each. They are elderly and are awful at understanding how to secure their multiple websites access, and installing 1password on their computer and asking them to learn how it works is not an option. So I'm using password caching in their browsers and it works fine. But to create these multiple passwords, I've created two vaults in my family account. I set up myself each items in their vaults and copy/paste the new passwords in their browser cache and they're ready to go. Easy. But here's the security issue I'm facing (and anyone managing multiple vaults): Now there's only one main password (mine) securing ALL vaults (theirs and mine). From wanting to help them secure their computers, I'm becoming the greatest weak point in that security chain. If a hacker eventually figure out my main password, I'm becoming a liability to those other vaults. But beside setting up a super crazy password as the main password, what else can I do to "spread the risks".202Views0likes2CommentsAutofill "disabled" on Androids enrolled in Intune
Hello - We recently converted our mobile fleet to Intune MDM. When trying to change the 1Password mobile app autofill options on any Android phone, it will display the various options like Authenticator, Google, 1Password, etc. But when I select 1Password, then go back a screen, it still says "none", and the selection doesn't stick. If I select one the does work, like Authenticator, then go back, I can see a list of apps that appear to be "disabled by Admin", including 1PW. But we didn't. And can't find anything, anywhere in Intune or 1PW admin where that is even an option. We believe we have it narrowed down to a Samsung/Android/Intune issue, but I wanted to put it out here and see if anyone else has experienced this. At this point, the app is useless, but there's got to be a solution somewhere out there. thx!138Views0likes1Comment1Password keeps asking for password instead of using biometrics
I use 1Password on both Mac and Windows systems. On these systems, I can no longer unlock 1Password from the browsers with a Mac fingerprint or Windows hello. It will ask for the fingerprint/hello, but then that won't work and I'll have to enter my password (again). I am seeing this behavior on multiple browser implementations (ie Safari, Chrome, Firefox) and, as stated before, on both Windows and Mac. The behavior seems to happen when I am opening the app too. I have updated the browser plugins on both systems to no avail. I am running version 8.10.78 on my Mac; I'm not sure what is on my Windows system at this time. This behavior started for me about 3 weeks ago. Previously, the biometrics would work to unlock 1Password on the browser after I had entered the password somewhere else.137Views2likes7CommentsAuthentication gets stuck on iOS with two accounts
I just added a work account to my iPhone’s 1P install (I’ve had a personal account for years). After doing so, all attempts to authenticate using Face ID get me to a blank screen, for both personal and work accounts. This leaves me dead in the water as I can’t log in anywhere using a passkey, for example.93Views0likes4CommentsHide password for employes
Hi everybody, i'm new on 1password, and already searching for a moment how to make that my employees don't see the password when they use 1Password but can't find it. So in fact, I have some employees for who i prefer that they don't see the password when using it to logging to some website. Is there any possibility on 1password on auto-completion without any possibility to display the password? Thanks a lot for any answers! Regards, Yannick78Views0likes1CommentHelp with 1Password SSO Unlock Across Multiple Desktops
Hi, I’m looking for some assistance with 1Password in a small office environment (around 45–50 desktops) that runs Hybrid AD. We’ve enabled Unlock with SSO, and it works fine on a user’s first workstation. However, when the same user signs in on another workstation, 1Password prompts them to transfer their encryption key. The challenge is that our users often move between desktops throughout the day depending on their work schedule. This constant key transfer prompt is disruptive. Is there a way to disable this key transfer requirement or a recommended best practice to allow seamless use of SSO across multiple desktops? Thanks in advance for any guidance!73Views0likes5Comments1Password Firefox Extensions interferes with Hardware U2F keys on gitlab.com
Hi, we use 1Password for Password management at work and use a Yubikey hardware key as second factor. In the Firefox Browser: When using a yubikey (probably same issue with other u2f keys) as second login factor on gitlab.com when using firefox then the login fails with There was a problem communicating with your device. (InternalError). In the console the following is written: TypeError: CredentialsContainer.get: Missing required 'challenge' member of PublicKeyCredentialRequestOptions. ... from webauthn-listeners.js:5:2508 This only happens when the 1Password extension in firefox is also running (which is the case for me because I need it for my the Gitlab.com password). There is already an issue for this on the firefox side: https://bugzilla.mozilla.org/show_bug.cgi?id=1982582 but it looks like it only happens when the 1Password firefox extension is also running so it looks like an error or interference with it. Other browsers like chrome do not have the same issue. For me that happens on Linux but the firefox bug report is having the same issue on windows. What is interesting is that for other websites like amazon aws console, the hardware key is working in combination with the 1Password extension running. I know this is a tricky thing because it could be an issue either on gitlab.com, firefox or the 1Password extension but its weird that the bug is not happening if the 1Password firefox extension is not running. Thank you for your help.Solved67Views1like3CommentsPasskeys and Adobe apps
Hi, I've saved a passkey for my Adobe account and can use it no problem to access the Adobe website on any of my devices. However, when I'm trying to login to an app (i.e. Lightroom, Photoshop) the app opens a login window which includes the option to use a Passkey, then Window pops up little dialog asking me to plug in the USB drive my passkey is on, obviously I don't have that. I then need to cancel that and choose to authenticate another way. Should 1Password be able to supply the passkey in this situation? Thanks.67Views0likes3Comments