Forum Discussion
Autofill "disabled" on Androids enrolled in Intune
Hello -
We recently converted our mobile fleet to Intune MDM. When trying to change the 1Password mobile app autofill options on any Android phone, it will display the various options like Authenticator, Google, 1Password, etc. But when I select 1Password, then go back a screen, it still says "none", and the selection doesn't stick. If I select one the does work, like Authenticator, then go back, I can see a list of apps that appear to be "disabled by Admin", including 1PW. But we didn't. And can't find anything, anywhere in Intune or 1PW admin where that is even an option.
We believe we have it narrowed down to a Samsung/Android/Intune issue, but I wanted to put it out here and see if anyone else has experienced this. At this point, the app is useless, but there's got to be a solution somewhere out there.
thx!
1 Reply
- 1P_Timothy
Community Manager
Hi dfarrell, thanks for flagging this.
From a bit of digging it looks like this behaviour might be related to a bug filed with Google's Android team. Does what's described there align with what you're seeing? If so, I can see the issue has been marked as "Fixed" with some suggestions from the Google Android team. Though there are also some recent comments indicating it may still be an issue.
Let us know if there's anything actionable for you in that bug report thread, or if we can help look into anything else. Thanks again!
