community feedback

24 Topics

Did the 1Password community change?
It's been a few months since I last signed in and had to reset my password in order to sign in. Also, the community looks different now. Where are all the topics and discussion threads from before? Where did my old posts go, I can't find them? Lastly, where do I change settings like my email address? Thanks!
ScarySulley
10 hours ago Place Lounge
22Views
0likes
2Comments
1Password Switch page not working
As title says https://chat.1passwordservices.com/switch link is not working. It says Please enable Javascript or turn off any ad blockers to load this page. but I already disabled adblockers on my browsers (tried with Brave and Firefox) but still it is popping up. Please fix this.
Solved
Naxterra
4 days ago Place Lounge
47Views
0likes
3Comments
1Password asking for permission to sell our data
One of the reasons I have been using 1Password for more than a decade (approaching two!) now is because of trust. For example, on your about page right now you post this message, which I like: Your private information is yours, and we don't sell it or give it away. Wherever possible, we don't even collect it. Yay. That's good, right? So why when I visit your website am I asked to give you permission to sell my data, unless I take explicit action to opt out of that?
Solved
jorhett
4 days ago Place Lounge
153Views
0likes
3Comments
Thanks for the memory!
In the process of typing things here - I've inadvertently closed the browser where I was typing 😱 I was resigned to having to type it all over again - but I was pleasantly surprised to find that when I migrate back to where I was, what I had previously typed was miraculously put back in there!🙌 Thanks so much for doing that! I think there's lots of other forums and online places where it's just GONE.
dxzdb
6 days ago Place Lounge
27Views
3likes
2Comments
1PW.community search tips...
After going through a few frustrating moments EVERY time I come here - I decided to learn how make friends with this search. If you are looking for your old posts (or someone else's) type a username in the first level search - after you hit return there's a popup that will show up with that username - if you click that you'll get all the posts from that user. Note: it will show for all parts of the community forum - not just the one you started in. Also, that first level search is just that - you are likely to need to filter things down and the filters don't show up until you do at least a 2 character search. Then the search window changes so that you can put a topic in the main search window and then filter a Location (which discussion section ) or by Author. Oddly, I never saw anything other than grayed out for Last Update or Replies which would be useful if they worked. One side note (since this is a lounge) It's funny how the Device Trust discussion has essentially 1 post. I guess we don't trust that one 😁
dxzdb
6 days ago Place Lounge
17Views
1like
0Comments
Community Moderation policy
Summary: Add Community guidelines to the Resources drop-down in the header, or replace menu with items relevant to the Community. After reading email notifications of yet more spam and that the moderators had again quickly removed the posts, I read a one which I anticipated would start a fascinating discussion. Visiting the post on the site, I saw that it was removed. As much fun as it might be to demand that the moderators defend their callous violation of our inalienable and non-existent right to post whatever we want in a private forum, instead I thought to check the law/rules/policy/guidelines/suggestions... for the Community, confident that of all documentation for the Community, this would be the easiest to find. From the home page I found nothing in the main body of the page, so checking the menu items in the header, the Resources drop-down was the obvious choice. Of the five items in the drop-down menu, Guides and toolkits and Help and documentation seemed the most likely choices, however neither were related to the Community. In fact none of the Resources on the Community site relate to the Community. Despite being a drop-down menu, I accidentally clicked on the menu title, Resources, which lead to a page which started with a Community Resources section and includes mostly Community resources including Community Docs - an item not in the menu, but which does not include anything relevant. Searching the community is a poor and imprecise method to find documentation, but with the right magic words discovered that which I sought: Community Guidelines & Standards. Despite being enormous, the footer rarely appears in even a large browser window, but at a glance appears to reflect the menu items in the header, supported on each side with some product and company items. On closer inspection, I saw that the Resources section (with this Resources not being linked) includes an extra item at the end: Community guidelines. Since I would not not be doing the work, a redesign of the header and footer to accurately and consistently present items specifically relevant to the Community, with references to other things such as product and company being relocated and/or clearly delineated would be best. Failing that, at least add Community guidelines to the Resources drop-down menu.
AJCxZ0
12 days ago Place Lounge
56Views
1like
3Comments
Reset Password Doesn't Work
I tried to reset password to get in to the community. I entered my email and clicked the button, received e-mail, went by the link and enter new password but the platform continues showing incorrect e-mail or password. I tried to reregister but it doesn't allow because the e-mail already in the system.
alliik
13 days ago Place Lounge
21Views
0likes
1Comment
Dark Mode Toggle For New 1Password Community
Feature Request: Dark Mode for the 1Password Community Forum Why: Easier on the eyes at night, increasingly standard across websites Bonus: Could even follow system preferences like many forums do now! Would love to hear if this is possible.
thecatfix
16 days ago Place Lounge
20Views
0likes
1Comment
Where did my post go?
I've posted this to see if it actually stays visible in the forum. I posted a question a few minutes ago. It appeared at the top of the list. I clicked it, there was an error to say the post was not there and now I cannot see my post. It was there, I saw it, it said posted 4 seconds ago. Maybe it will reappear.
iwaddo
19 days ago Place Lounge
60Views
0likes
5Comments
Attention span is shortening...
Anyone else feel like their attention span is shortening? Maybe it's my patience for really long winded articles and posts. No offense to the folks that want to write a book about... this or that. The fast-forward button while I'm reading is to scroll really quickly and/or to go read the last paragraph. 😊 Hey! You allow emoji's 👍 Drives me crazy when forms won't allow that!
dxzdb
31 days ago Place Lounge
78Views
1like
2Comments

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the 1Password community change?","conversation":{"__ref":"Conversation:conversation:156011"},"id":"message:156011","revisionNum":1,"uid":156011,"depth":0,"board":{"__ref":"Forum:board:lounge"},"author":{"__ref":"User:user:11787"},"metrics":{"__typename":"MessageMetrics","views":22},"postTime":"2025-05-10T02:05:16.957-07:00","lastPublishTime":"2025-05-10T02:05:16.957-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" It's been a few months since I last signed in and had to reset my password in order to sign in. Also, the community looks different now. Where are all the topics and discussion threads from before? Where did my old posts go, I can't find them? Lastly, where do I change settings like my email address? Thanks! ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"312","kudosSumWeight":0,"repliesCount":2,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:155818":{"__typename":"Conversation","id":"conversation:155818","topic":{"__typename":"ForumTopicMessage","uid":155818},"lastPostingActivityTime":"2025-05-07T12:50:25.406-07:00","solved":true},"User:user:15289":{"__typename":"User","uid":15289,"login":"Naxterra","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.1password.community/legacyfs/online/onepassword_avatars/userpics/3VKCUCMTNI2S.jpg"},"id":"user:15289"},"ForumTopicMessage:message:155818":{"__typename":"ForumTopicMessage","subject":"1Password Switch page not working","conversation":{"__ref":"Conversation:conversation:155818"},"id":"message:155818","revisionNum":1,"uid":155818,"depth":0,"board":{"__ref":"Forum:board:lounge"},"author":{"__ref":"User:user:15289"},"metrics":{"__typename":"MessageMetrics","views":47},"postTime":"2025-05-06T14:01:23.535-07:00","lastPublishTime":"2025-05-06T14:01:23.535-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" As title says https://chat.1passwordservices.com/switch link is not working. It says Please enable Javascript or turn off any ad blockers to load this page. but I already disabled adblockers on my browsers (tried with Brave and Firefox) but still it is popping up. Please fix this. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"290","kudosSumWeight":0,"repliesCount":3,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:155583":{"__typename":"Conversation","id":"conversation:155583","topic":{"__typename":"ForumTopicMessage","uid":155583},"lastPostingActivityTime":"2025-05-07T11:13:17.770-07:00","solved":true},"User:user:13515":{"__typename":"User","uid":13515,"login":"jorhett","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.1password.community/legacyfs/online/onepassword_avatars/userpics/IZYRY9U5R8ZA.png"},"id":"user:13515"},"AssociatedImage:{\"url\":\"https://www.1password.community/t5/s/cuxzj43862/images/bS0xNTU1ODMtaGo3QnZn?revision=1\"}":{"__typename":"AssociatedImage","url":"https://www.1password.community/t5/s/cuxzj43862/images/bS0xNTU1ODMtaGo3QnZn?revision=1","title":"Screenshot 2025-05-03 at 9.53.17 AM.png","associationType":"BODY","width":864,"height":142,"altText":""},"ForumTopicMessage:message:155583":{"__typename":"ForumTopicMessage","subject":"1Password asking for permission to sell our data","conversation":{"__ref":"Conversation:conversation:155583"},"id":"message:155583","revisionNum":1,"uid":155583,"depth":0,"board":{"__ref":"Forum:board:lounge"},"author":{"__ref":"User:user:13515"},"metrics":{"__typename":"MessageMetrics","views":153},"postTime":"2025-05-03T10:06:50.117-07:00","lastPublishTime":"2025-05-03T10:06:50.117-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" One of the reasons I have been using 1Password for more than a decade (approaching two!) now is because of trust. For example, on your about page right now you post this message, which I like: Your private information is yours, and we don't sell it or give it away. Wherever possible, we don't even collect it. Yay. That's good, right? So why when I visit your website am I asked to give you permission to sell my data, unless I take explicit action to opt out of that? ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"499","kudosSumWeight":0,"repliesCount":3,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[{"__typename":"AssociatedImageEdge","cursor":"MjUuM3wyLjF8b3wyNXxfTlZffDE","node":{"__ref":"AssociatedImage:{\"url\":\"https://www.1password.community/t5/s/cuxzj43862/images/bS0xNTU1ODMtaGo3QnZn?revision=1\"}"}}],"totalCount":1,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:155656":{"__typename":"Conversation","id":"conversation:155656","topic":{"__typename":"ForumTopicMessage","uid":155656},"lastPostingActivityTime":"2025-05-05T10:46:31.408-07:00","solved":false},"User:user:19546":{"__typename":"User","uid":19546,"login":"dxzdb","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.1password.community/t5/s/cuxzj43862/m_assets/avatars/default/avatar-10.svg?time=0"},"id":"user:19546"},"ForumTopicMessage:message:155656":{"__typename":"ForumTopicMessage","subject":"Thanks for the memory!","conversation":{"__ref":"Conversation:conversation:155656"},"id":"message:155656","revisionNum":1,"uid":155656,"depth":0,"board":{"__ref":"Forum:board:lounge"},"author":{"__ref":"User:user:19546"},"metrics":{"__typename":"MessageMetrics","views":27},"postTime":"2025-05-05T10:25:08.445-07:00","lastPublishTime":"2025-05-05T10:25:08.445-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" In the process of typing things here - I've inadvertently closed the browser where I was typing 😱 I was resigned to having to type it all over again - but I was pleasantly surprised to find that when I migrate back to where I was, what I had previously typed was miraculously put back in there!🙌 Thanks so much for doing that! I think there's lots of other forums and online places where it's just GONE. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"417","kudosSumWeight":3,"repliesCount":2,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:155655":{"__typename":"Conversation","id":"conversation:155655","topic":{"__typename":"ForumTopicMessage","uid":155655},"lastPostingActivityTime":"2025-05-05T10:18:47.708-07:00","solved":false},"ForumTopicMessage:message:155655":{"__typename":"ForumTopicMessage","subject":"1PW.community search tips...","conversation":{"__ref":"Conversation:conversation:155655"},"id":"message:155655","revisionNum":1,"uid":155655,"depth":0,"board":{"__ref":"Forum:board:lounge"},"author":{"__ref":"User:user:19546"},"metrics":{"__typename":"MessageMetrics","views":17},"postTime":"2025-05-05T10:18:47.708-07:00","lastPublishTime":"2025-05-05T10:18:47.708-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" After going through a few frustrating moments EVERY time I come here - I decided to learn how make friends with this search. If you are looking for your old posts (or someone else's) type a username in the first level search - after you hit return there's a popup that will show up with that username - if you click that you'll get all the posts from that user. Note: it will show for all parts of the community forum - not just the one you started in. Also, that first level search is just that - you are likely to need to filter things down and the filters don't show up until you do at least a 2 character search. Then the search window changes so that you can put a topic in the main search window and then filter a Location (which discussion section ) or by Author. Oddly, I never saw anything other than grayed out for Last Update or Replies which would be useful if they worked. One side note (since this is a lounge) It's funny how the Device Trust discussion has essentially 1 post. I guess we don't trust that one 😁 ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"1055","kudosSumWeight":1,"repliesCount":0,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:155143":{"__typename":"Conversation","id":"conversation:155143","topic":{"__typename":"ForumTopicMessage","uid":155143},"lastPostingActivityTime":"2025-04-29T08:38:42.857-07:00","solved":false},"User:user:17213":{"__typename":"User","uid":17213,"login":"AJCxZ0","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.1password.community/legacyfs/online/onepassword_avatars/userpics/P3IZLWPY0UHT.jpg"},"id":"user:17213"},"ForumTopicMessage:message:155143":{"__typename":"ForumTopicMessage","subject":"Community Moderation policy","conversation":{"__ref":"Conversation:conversation:155143"},"id":"message:155143","revisionNum":1,"uid":155143,"depth":0,"board":{"__ref":"Forum:board:lounge"},"author":{"__ref":"User:user:17213"},"metrics":{"__typename":"MessageMetrics","views":56},"postTime":"2025-04-25T10:29:27.929-07:00","lastPublishTime":"2025-04-25T10:29:27.929-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Summary: Add Community guidelines to the Resources drop-down in the header, or replace menu with items relevant to the Community. After reading email notifications of yet more spam and that the moderators had again quickly removed the posts, I read a one which I anticipated would start a fascinating discussion. Visiting the post on the site, I saw that it was removed. As much fun as it might be to demand that the moderators defend their callous violation of our inalienable and non-existent right to post whatever we want in a private forum, instead I thought to check the law/rules/policy/guidelines/suggestions... for the Community, confident that of all documentation for the Community, this would be the easiest to find. From the home page I found nothing in the main body of the page, so checking the menu items in the header, the Resources drop-down was the obvious choice. Of the five items in the drop-down menu, Guides and toolkits and Help and documentation seemed the most likely choices, however neither were related to the Community. In fact none of the Resources on the Community site relate to the Community. Despite being a drop-down menu, I accidentally clicked on the menu title, Resources, which lead to a page which started with a Community Resources section and includes mostly Community resources including Community Docs - an item not in the menu, but which does not include anything relevant. Searching the community is a poor and imprecise method to find documentation, but with the right magic words discovered that which I sought: Community Guidelines & Standards. Despite being enormous, the footer rarely appears in even a large browser window, but at a glance appears to reflect the menu items in the header, supported on each side with some product and company items. On closer inspection, I saw that the Resources section (with this Resources not being linked) includes an extra item at the end: Community guidelines. Since I would not not be doing the work, a redesign of the header and footer to accurately and consistently present items specifically relevant to the Community, with references to other things such as product and company being relocated and/or clearly delineated would be best. Failing that, at least add Community guidelines to the Resources drop-down menu. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"2326","kudosSumWeight":1,"repliesCount":3,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:155181":{"__typename":"Conversation","id":"conversation:155181","topic":{"__typename":"ForumTopicMessage","uid":155181},"lastPostingActivityTime":"2025-04-28T14:02:38.680-07:00","solved":false},"User:user:20139":{"__typename":"User","uid":20139,"login":"alliik","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.1password.community/t5/s/cuxzj43862/m_assets/avatars/default/avatar-10.svg?time=0"},"id":"user:20139"},"ForumTopicMessage:message:155181":{"__typename":"ForumTopicMessage","subject":"Reset Password Doesn't Work","conversation":{"__ref":"Conversation:conversation:155181"},"id":"message:155181","revisionNum":1,"uid":155181,"depth":0,"board":{"__ref":"Forum:board:lounge"},"author":{"__ref":"User:user:20139"},"metrics":{"__typename":"MessageMetrics","views":21},"postTime":"2025-04-26T05:28:39.235-07:00","lastPublishTime":"2025-04-26T05:28:39.235-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" I tried to reset password to get in to the community. I entered my email and clicked the button, received e-mail, went by the link and enter new password but the platform continues showing incorrect e-mail or password. I tried to reregister but it doesn't allow because the e-mail already in the system. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"306","kudosSumWeight":0,"repliesCount":1,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:155084":{"__typename":"Conversation","id":"conversation:155084","topic":{"__typename":"ForumTopicMessage","uid":155084},"lastPostingActivityTime":"2025-04-25T09:35:14.101-07:00","solved":false},"User:user:13763":{"__typename":"User","uid":13763,"login":"thecatfix","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.1password.community/t5/s/cuxzj43862/images/dS0xMzc2My05T3RrNEg?image-coordinates=0%2C0%2C639%2C639"},"id":"user:13763"},"ForumTopicMessage:message:155084":{"__typename":"ForumTopicMessage","subject":"Dark Mode Toggle For New 1Password Community","conversation":{"__ref":"Conversation:conversation:155084"},"id":"message:155084","revisionNum":2,"uid":155084,"depth":0,"board":{"__ref":"Forum:board:lounge"},"author":{"__ref":"User:user:13763"},"metrics":{"__typename":"MessageMetrics","views":20},"postTime":"2025-04-24T14:52:41.902-07:00","lastPublishTime":"2025-04-24T14:53:47.608-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Feature Request: Dark Mode for the 1Password Community Forum Why: Easier on the eyes at night, increasingly standard across websites Bonus: Could even follow system preferences like many forums do now! Would love to hear if this is possible. 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I posted a question a few minutes ago. It appeared at the top of the list. I clicked it, there was an error to say the post was not there and now I cannot see my post. It was there, I saw it, it said posted 4 seconds ago. Maybe it will reappear. 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