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I Generate my 1pw Password by misstake
I am facing a issue accessing my personal account. By mistake, I changed my account password using the password generator inside the app, which logged me out of all devices. Currently, I do not have the new password or the recovery code, but I do have my Secret Key and my Emergency Kit. This account contains all of my important email and service passwords, so losing access is a major problem. Could you please advise me on the official steps I can take to restore access, or confirm if there are any recovery options available given that I have the Emergency Kit and Secret Key? I’ve tried every possible method, but unfortunately I still can’t access my 1Password account. I don’t have the Recovery Code, and I logged out of my phone because it was asking for the new password that was generated through your app and saved inside it — which I can no longer access. I’m fine with deleting the account. However, I want to keep the subscription I already paid for on my old account and have it transferred to the new one after deletion. Thank you very much for your support.
#ME-271 feedback: Inline menu hidden in Safari on iOS when system AutoFill is enabled
Hello, I recently noticed that a lot of login forms were no longer showing the 1Password drop-down to select a credential. I believe it is related to this change referenced in the title. Simply put, I prefer the browser extension to select credentials for logging in. It handles OTP codes faster and easier than the system autofill in iOS/iPadOS. Instead, using the system autofill requires extra taps, needlessly populates the clipboard with OTP codes, and generates notifications about the OTP being copied to the clipboard that I'm frequently needing to dismiss. I'm not sure if this is something that can be made optional in the browser extension settings, but I strongly dislike this new behavior and hope that it will be reverted to the previous behavior, or at least made optional. Thank you.
Unable to auto-fill on any circulaire-en-ligne.ca forms
I'm using 1Password for Mac 8.12.21 I'm using 1Password for Safari 8.12.12 This what doen't work and what work on the forms. Votre Prénom: fills correctly my first name Votre Nom: my last name is not filled Votre adresse courriel: it only fills my username of my email but not @gmail.com Confirmer l'adresse courriel: my email address is filled all these sites are not working https://www.circulaire-en-ligne.ca/concours-quebec-web/concours-gagnez-5-billets-la-voute https://www.circulaire-en-ligne.ca/concours-quebec-web/concours-gagnez-20-billets-gagnant-a-vie-3 https://www.circulaire-en-ligne.ca/concours-quebec-web/concours-gagnez-une-carte-cadeau-saq-de-200-1
Please make the system tray icon customizable to comply with OS design standards (monochrome)
1Password has been flip-flopping between colorful and monochrome system tray icons and is now in an inconsistent state across operating systems. Please let us select between the colorful icon and the monochrome one. By catering to one set of users, you have isolated others. Your "evolving our design language across 1Password to create a more consistent experience." reasoning is flawed by the mere fact that you do not have a consistent design across OSes. A more "cohesive and predictable experience" would be an app that actually looks like it belongs in the OS you are using, rather than standing out as the sole exception. Regarding consistency, on MacOS, you follow the OS standard of a monochrome tray icon which looks native: But on Linux and Windows, we are forced to use the colorful option, which at least on KDE does not align with the design standards. Frankly the colorful icon does not comply with Windows design standards either: While we're on the topic of native integration, the Safari plugin also ditches the native monochrome icon, again diverting from OS design standards, which was a strange decision considering it used to be compliant on older versions: Current: Compliant: This was the behavior of 1Password 7, but ever since 8 you have forced the full color icon down our throats, design guidelines be damned. This was brought up years ago, but for some reason my account was deactivated, so my comment is now marked as "anonymous". Choices are good, for those who would rather focus on visibility they can opt-in to the color icon, for those who prefer consistent design, the monochrome icon should be available - arguably by default.Shifty
When I created my account I was offered 40% off my first year. When I signed up for the trial of 1Password, I saw a Family price of $3.60 USD per month paid annually. When I went to subscribe an hour or so later the price had risen to $71.88 which is $5.99pm paid annually. A previous post suggested that the lower price would be shown after payment details were entered. I entered my payment details but the lower price was not displayed.
1Password Access after Death, Legacy Contacts
I am not planning to die anytime soon, but sometimes things happen. Beyond securing my 1Password details in an Escrow account, or with a lawyer, or in a bank lockbox, does 1Password offer any means of allowing one or more designated member of the 1Password Families account to access the 1Password account in case of the primary owner's passing? Apple now offers the ability to add one or more https://support.apple.com/en-us/102631 so that in case of your untimely demise, an Access Key and a Death Certificate allows Apple to grant the holder of both of these to get a new Apple ID that has access to your Apple ID Account. It may be something 1Password wants to consider, though I realize that reviewing Death Certificates may not be on the high list of priorities for the team! 1Password Version: Not Provided Extension Version: Not Provided OS Version: Not Provided Browser: Not Provided
Export function on Mobile
I think it is annoying that the export function is STILL not available for mobile users; I use 1Password on mobile (Android 16) and on a tablet, using Samsung DEX. (I don't own a Windows, Apple or Linux computer or laptop). As the plan is getting more expensive, I want to change to a different provider, so I need to export to CSV, but 1P doesn't allow this. This isn't a new Feature request, because as I look in different discussions that are started, I already noticed this is requested several times. When will you guys wake up and give people the option to export?
