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downgrading family account to individual
i've subscribed 1 year family after my 1 year individual one has ended, i was going to share with my friend but things didn't go well so i wanna ask if it's possible to downgrade the subscription to individual ? and if so is it possible to refund the difference of price ? i should mention that i have subscribed through app store (IOS)
1Password can't open your saved data - Desktop (Windows)
Hello! Does anyone know what could be the cause of this? Error message: 1Password can't open your saved data, however, your data is still safe in your account. Contact support@1password.com for help Desktop Windows version running on 8.12.10.0
Feature Request: Display Vault Name on Each Item
Hi 1Password Team, I’d love to suggest a small but very helpful UI improvement: showing the vault name as a subtle label on each login item (for example, in the top-right corner of the item view). When managing multiple vaults, it can become unclear which item belongs to which vault—especially when reviewing or moving logins, passwords, or other entries between vaults, collections, or folders. Having the vault name visible at a glance would make organization and bulk management much faster and less error-prone. A lightweight, unobtrusive label would be enough, just something consistently visible without needing extra clicks. Thanks for considering this improvement!Feature Feedback: UI Overlap Issue & More Flexible Secret Sharing Controls
Dear 1Password Team, I would like to share several feedback points regarding usability and flexibility within the 1Password Windows desktop application and its secret sharing feature. First, I noticed a UI issue in the Windows desktop app where the "New Item" button appears overlapped by the window’s minimize control. This creates a confusing visual layout and may affect usability, particularly when navigating quickly. It would be helpful if this overlap could be reviewed and adjusted to ensure consistent spacing and clarity across window sizes or display scaling settings. Second, regarding the secret sharing feature, I would appreciate more flexibility in configuring expiration and viewing limitations: * Custom link expiration duration Currently, the available options for "Link expires after" are limited to fixed presets (1 hour, 1 day, 7 days, 14 days, 30 days). In practical scenarios, more granular control would be very useful — for example: - 30 minutes - 90 minutes - 21 days - any custom duration defined by the user While this may seem like a small enhancement, it would significantly improve usability in real-world workflows where precise timing matters. * Custom number of allowed views At present, the viewing limitation only allows either: - unlimited views - or exactly 1 view It would be very helpful if users could specify custom limits (e.g., 2 views, 3 views, 5 views, etc.), especially when sharing secrets with small teams or temporary collaborators. * Selective field sharing Another improvement that would greatly enhance security flexibility is the ability to choose which fields within an item are shared. For example, in my case, I may want to share GitLab credentials (username and password) but exclude attached files such as recovery codes. Currently, sharing an item also shares all attachments, which may expose sensitive backup data unintentionally. Overall, these enhancements would improve both usability and security control, especially for users who rely on 1Password for professional workflows and credential sharing. Thank you for continuously improving the product, and I hope these suggestions are helpful for future updates. Best regards,
1Password Access after Death, Legacy Contacts
I am not planning to die anytime soon, but sometimes things happen. Beyond securing my 1Password details in an Escrow account, or with a lawyer, or in a bank lockbox, does 1Password offer any means of allowing one or more designated member of the 1Password Families account to access the 1Password account in case of the primary owner's passing? Apple now offers the ability to add one or more https://support.apple.com/en-us/102631 so that in case of your untimely demise, an Access Key and a Death Certificate allows Apple to grant the holder of both of these to get a new Apple ID that has access to your Apple ID Account. It may be something 1Password wants to consider, though I realize that reviewing Death Certificates may not be on the high list of priorities for the team! 1Password Version: Not Provided Extension Version: Not Provided OS Version: Not Provided Browser: Not Provided
Escape to stop focus on item
Suggestion: When I am looking up a password I click copy and continue on my second screen, but my 1password stays open in the other screen. So some of my info is still visible for other people. I would like to press escape to empty the right side. For example, I want to look up a password for example.com. If I now continue on my other monitor anyone can see my password, to conceal it again I need to minimize or go to the options and press conceal, but I would rather be able to press escape to clear the right screen like this:
