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Unable to complete account recovery – repeated “Recent attempt was cancelled'
I am unable to access my 1Password Family account despite multiple recovery attempts. Issue details: I have regenerated my Secret Key as part of the recovery steps. I am unable to log in using my credentials on any device. All devices have been signed out, and no active sessions are available to me. Family members only have Member access and no Organizer/admin permissions. Recovery attempts consistently fail with the message: “Recent attempt was cancelled." This occurs across multiple devices and browsers. Impact: I am fully locked out of my account. No Family Organizer is available to approve recovery. This is blocking access to stored credentials and operational access. Already sent a couple of emails to the support team and received only the ticket number. This is frustrating and not the service we expect from 1Password. Ticket number: 594065 Account type: Family subscription
1Password CLI environment-related commands fail on Intel Mac, possibly due to signature validation
I’m seeing an issue where the 1Password CLI does not correctly run environment-related commands on an Intel-based Mac. The failure appears to be related to binary/code signing validation. > op run --environment ... -- printenv fish: Job 1, 'op environment read 2bmx7zkychv…' terminated by signal SIGKILL (Forced quit) Here is the crash log (remove some thread backtrace due to limit): ------------------------------------- Translated Report (Full Report Below) ------------------------------------- Process: op [59910] Path: /usr/local/Caskroom/1password-cli@beta/2.35.0-beta.01/op Identifier: op Version: 2.35.0-beta.01 Code Type: X86-64 (Native) Parent Process: fish [59375] Responsible: kitty [14560] User ID: 501 Date/Time: 2026-05-02 18:05:51.2642 +0800 OS Version: macOS 15.7.5 (24G624) Report Version: 12 Bridge OS Version: 10.4 (23P4242) Anonymous UUID: 844DB6FD-8F63-7D9C-3083-40414E0A20BD Sleep/Wake UUID: B00B71FC-964D-4477-A51E-A9935E498590 Time Awake Since Boot: 29000 seconds Time Since Wake: 28548 seconds System Integrity Protection: enabled Crashed Thread: 6 Exception Type: EXC_BAD_ACCESS (SIGKILL (Code Signature Invalid)) Exception Codes: UNKNOWN_0x32 at 0x0000000156f8e180 Exception Codes: 0x0000000000000032, 0x0000000156f8e180 Termination Reason: Namespace CODESIGNING, Code 2 Invalid Page VM Region Info: 0x156f8e180 is in 0x156f8e000-0x156f8f000; bytes after start: 384 bytes before end: 3711 REGION TYPE START - END [ VSIZE] PRT/MAX SHRMOD REGION DETAIL VM_ALLOCATE 156f8d000-156f8e000 [ 4K] r-x/rwx SM=PRV ---> VM_ALLOCATE 156f8e000-156f8f000 [ 4K] r-x/rwx SM=PRV VM_ALLOCATE 156f8f000-156fcf000 [ 256K] rw-/rwx SM=PRV Thread 0:: Dispatch queue: com.apple.main-thread 0 libsystem_kernel.dylib 0x7ff813de46f6 __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x7ff813e242ae _pthread_cond_wait + 988 2 op 0x10b826c30 0x10b7a3000 + 539696 3 op 0x10b824a9d 0x10b7a3000 + 531101 4 op 0x10b80741e 0x10b7a3000 + 410654 5 op 0x10b8071ce 0x10b7a3000 + 410062 6 op 0x10b7e1b8e 0x10b7a3000 + 256910 7 op 0x10b7bb4bd 0x10b7a3000 + 99517 8 op 0x10b7ec94c 0x10b7a3000 + 301388 9 op 0x10b7ee753 0x10b7a3000 + 309075 10 op 0x10b7ef7d1 0x10b7a3000 + 313297 11 op 0x10b7efdf8 0x10b7a3000 + 314872 12 op 0x10b80159a 0x10b7a3000 + 386458 ... Thread 6 Crashed: 0 ??? 0x156f8e180 ??? 1 op 0x10bd97727 0x10b7a3000 + 6244135 2 op 0x10bd96fa5 0x10b7a3000 + 6242213 3 op 0x10bee5233 0x10b7a3000 + 7610931 4 op 0x10bee5b49 0x10b7a3000 + 7613257 5 op 0x10c091e71 0x10b7a3000 + 9367153 6 op 0x10c0919c5 0x10b7a3000 + 9365957 7 op 0x10c0933b5 0x10b7a3000 + 9372597 8 op 0x10c092ee5 0x10b7a3000 + 9371365 9 op 0x10c093006 0x10b7a3000 + 9371654 10 op 0x10c09e8be 0x10b7a3000 + 9418942 11 op 0x10c388358 0x10b7a3000 + 12473176 12 op 0x10c37b507 0x10b7a3000 + 12420359 13 op 0x10b9abad4 0x10b7a3000 + 2132692 14 op 0x10b9ac40f 0x10b7a3000 + 2135055 15 op 0x10c3b5145 0x10b7a3000 + 12656965 16 op 0x10c3dceef 0x10b7a3000 + 12820207 17 op 0x10b7e7bbd 0x10b7a3000 + 281533 ... Thread 6 crashed with X86 Thread State (64-bit): rax: 0x000000c005a14c68 rbx: 0x000000c006dcdd60 rcx: 0x000000c005a14c68 rdx: 0x000000c002797e80 rdi: 0x000000c006dcdd60 rsi: 0x0000000000000000 rbp: 0x000000c005e86e58 rsp: 0x000000c005e86e20 r8: 0x000000c005e5d7f0 r9: 0x000000c005a14c68 r10: 0x000000c005e87160 r11: 0x0000000156f8e180 r12: 0x0000000000000000 r13: 0x000000c005e5d7f0 r14: 0x0000000157012c60 r15: 0xffffffffffffffff rip: 0x0000000156f8e180 rfl: 0x0000000000010206 cr2: 0x0000000156f8e180 Logical CPU: 9 Error Code: 0x00000015 (invalid protections for user instruction read) Trap Number: 14 Binary Images: 0x10b7a3000 - 0x10c677fff op (*) <b94e596f-db17-3310-e7fa-6792df4da5ad> /usr/local/bin/op 0x7ff813de1000 - 0x7ff813e1db1f libsystem_kernel.dylib (*) <36476b44-ed17-3c77-a077-7bd570a2be54> /usr/lib/system/libsystem_kernel.dylib 0x7ff813e1e000 - 0x7ff813e29fd7 libsystem_pthread.dylib (*) <6dab85b5-cac6-3724-b54a-4a4bc952faac> /usr/lib/system/libsystem_pthread.dylib 0x0 - 0xffffffffffffffff ??? (*) <00000000-0000-0000-0000-000000000000> ??? 0x7ff813cc2000 - 0x7ff813d4ab67 libsystem_c.dylib (*) <af8eeb1e-b5f3-3c5d-bd68-5843267048b1> /usr/lib/system/libsystem_c.dylib External Modification Summary: Calls made by other processes targeting this process: task_for_pid: 0 thread_create: 0 thread_set_state: 0 Calls made by this process: task_for_pid: 0 thread_create: 0 thread_set_state: 0 Calls made by all processes on this machine: task_for_pid: 1 thread_create: 0 thread_set_state: 0 VM Region Summary: ReadOnly portion of Libraries: Total=411.2M resident=0K(0%) swapped_out_or_unallocated=411.2M(100%) Writable regions: Total=957.6M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=957.6M(100%) VIRTUAL REGION REGION TYPE SIZE COUNT (non-coalesced) =========== ======= ======= Activity Tracing 256K 1 Kernel Alloc Once 8K 1 MALLOC 647.2M 39 MALLOC guard page 24K 6 STACK GUARD 56.1M 19 Stack 152.6M 20 Stack Guard 4K 1 VM_ALLOCATE 1.3G 87 __DATA 16.4M 279 __DATA_CONST 33.9M 300 __DATA_DIRTY 436K 90 __FONT_DATA 2352 1 __LINKEDIT 161.8M 2 __OBJC_RO 61.3M 1 __OBJC_RW 2396K 3 __TEXT 249.4M 305 __TPRO_CONST 16 2 mapped file 32.7M 3 shared memory 36K 4 =========== ======= ======= TOTAL 2.6G 1164
Can not open 1Password7 on MacOS 26.4.1
I can no longer access 1Password on my MacBook Pro, though it works fine on my iPhone and iPad. The error message I'm getting is below. I've already reached out to support and used the 1Password Troubleshooting app to generate and share logs, but haven't heard back yet. Has anyone run into this before? My support ticket ID is 572622. WojtekExtension freezes on macOS
I haven't noticed this exactly on my extensions, but I have noticed that the browser has to be reset more frequently (Safari and Chrome) because the extension seems to freeze, even with 1Password Desktop App unlocked. However, I have been seeing your issue on my iPhone -- more frequently than expected, I have had to type in my password to unlock, rather than biometrics.
1Password Safari Extension Issue
I have used 1Password since 2017 although I've only recently renewed my subscription just a few months ago. It's being used on a MacMini M4 running macOS Tahoe 26.4.1 (25E253), iPhone 15 Pro Max running iOS 26.4.2, and on an iPad running iOS 26.4.2. I sometimes have trouble opening 1Password from the menubar icon in Safari on all devices but if I open 1Password from the app on the MacMini it seems to open the Safari extension and allows me to use the menubar icon afterwards. Likely the way it's intended which is logical to me but I'd like confirmation that I first have to open the app before opening and using the 1Password menubar icon in Safari to the same thing. However, I'm writing primarily to address a popup that I keep getting when I reboot my MacMini M4. Below is the popup image that I receive each time I reboot or start my computer. I have performed every installation step I know of in order to prevent this popup and to also properly use 1Password from Safari. The extension is properly installed and works, as I said above, after I open the main 1Password app on my Mac. What can I do at this point to eliminate this bothersome popup on boot? As can be seen in the second image the extension is installed in Safari on the MacMini so I don't know what else to troubleshoot and am at a lost to explain why this dialog window continues to tell me turn on 1Password for Safari in Extensions. Any assistance is greatly appreciated. Thanks in advance, JohnB
Feature request: support more back/forward gestures and keyboard shortcuts
I’m trying to make my mouse buttons 4 and 5 work as back and forward buttons respectively, which on macOS involves picking one of three things to simulate: Three finger swipe left and right. The produces ideal behavior in native apps, but sometimes doesn’t work in non-native apps. At least some Logitech mouses take this approach. More info here: https://sensible-side-buttons.archagon.net. Command-Left and Command-Right. Seems to be most broadly supported, but targets the focused window rather than the one under the cursor. Command-[ and Command-]. Not as broadly supported as the arrow key shortcuts, sometimes used for different functionality like code editor indentation, targets the focused window rather than the one under the cursor, and generates some unwanted menu bar flashing. Currently 1Password supports only #3, and it’s the only app on my computer to do so. Safari, Chrome, Firefox, and even some Electron apps support all three. I’d ideally want 1Password to support all three, too, but just adding #2 would be a much appreciated upgrade that I’d guess would be easier to implement. The way it is now I just don’t get to use my mouse buttons 4 and 5 in 1Password, because rebinding them to work with 1Password would break more than it fixes.
1Password autofill vs MacOS text replacement
I started having a strange problem in the past couple of months - when 1Password was autofilling a userid field with my email address the ending part of the email address was being duplicated. This was only happening on MacOS, not on my iPhone or iPad. I finally figured out that I have a keyboard text substitution set up in MacOS settings such that when I enter the first 3 characters of my email address the entire address is substituted. When I turned this off the problem disappeared. Did something change in how 1Password enters autofill data such that the keyboard text substitution is triggered? Or did something change in MacOS with how substitution works? Either way it was very confusing, and since I didn't see any other posts about it here I thought this might help someone else who runs into this.
Why am I getting Save in 1Password prompts?
I save all of my login credentials in 1Password and only use 1Password for managing passwords. Even though I am launching all my login's from 1Password with the Open and Fill feature, I'm getting prompts to 'Save in 1Password'? See screenshot #1 And then immediately after I launch the website I get a second prompt asking me to 'Save login' See screenshot #2 I do not understand why I'm getting either of these prompts given I already have saved the login credentials. How can I stop this from happening? Thank you. 1Password Version: 8.10.40 Extension Version: 2.27.1 OS Version: Mac OS 14.6.1 Browser: Safari
