1Password Personal and Work Edge browser

Hello,

I’m a Level 2 Helpdesk Engineer, and I’m currently assisting a client who uses a personal 1Password subscription for both personal and business purposes. The issue is that the 1Password extension isn’t working in his Work profile in Microsoft Edge (the one with the briefcase icon).

The extension is unable to communicate with the 1Password desktop app, so it never unlocks. Interestingly, this works fine in Chrome — the extension stays unlocked and communicates with the app without any issues.

So far, the only troubleshooting I’ve done is ensuring that both browsers are added/allowed in the 1Password app. I haven’t tried any additional steps yet.


TLDR; 1Password Personal and Work Edge (business account) can't talk. Chrome can, and they're both added to the 1password browser list.

Win11 25h2