Protect what matters – even after you're gone. Make a plan for your digital legacy today.
Forum Discussion
tyfoadc
10 months agoNew Contributor
1Password SSO Rollout Errors
I have rolled SSO in my organization but some of the users are receiving errors when trying to login I have tried everything to get them past this error. They can login to webapp but the ...
1P_Dave
Moderator
10 months agoHello tyfoadc! 👋
I'm sorry that some of your users are unable to unlock the 1Password for Mac app using SSO.
I'd like to ask you to create a diagnostics report from an affected user's Mac:
Sending Diagnostics Reports (Mac)
Attach the diagnostics to an email message addressed to support@1password.com
With your email please include:
- A link to this thread: https://www.1password.community/discussions/1password/1password-sso-rollout-errors/151693
- Your forum username: Tyfoadc
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave