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bos's avatar
bos
New Contributor
5 months ago

Authentication gets stuck on iOS with two accounts

I just added a work account to my iPhone’s 1P install (I’ve had a personal account for years). After doing so, all attempts to authenticate using Face ID get me to a blank screen, for both person...
authentication
ios
bos's avatar
bos
New Contributor
5 months ago

Thanks, Simon, I just sent in a diag email.

bos's avatar
bos
New Contributor
5 months ago

Based on conversation with 1Password support, this is a known issue that the engineering team is trying to work on. No estimated time to a fix.

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    5 months ago

    Thank you for sharing the results of your conversation! Hopefully the issue is fixed in a future update soon. 

    -Dave

    #36197