Forum Discussion

dw42's avatar
dw42
New Contributor
4 months ago
Solved

Blank screen when using PassKeys connexion on IOS for Google

Hello, I've a got a similar issue than this one, on my case it happens when I'm using `PassKey` to login. Authentication gets stuck on iOS with two accounts | 1Password Community When I want to lo...
ios
passkeys
  • 1P_Dave's avatar
    1P_Dave
    3 months ago

    dw42​ 

    I'm glad that the workaround helps! We've also now released a fix for the issue in the latest stable version of 1Password for iOS (8.11.3):

    We’ve fixed an issue where the passkey prompt wouldn’t appear on accounts.google.com.

    Instructions on how to update can be found here. 

    -Dave

dw42's avatar
dw42
New Contributor
3 months ago

Hello Dave, thanks for the answer.

The workaround you suggest is working for me.

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    3 months ago

    dw42​ 

    I'm glad that the workaround helps! We've also now released a fix for the issue in the latest stable version of 1Password for iOS (8.11.3):

    We’ve fixed an issue where the passkey prompt wouldn’t appear on accounts.google.com.

    Instructions on how to update can be found here. 

    -Dave

    • dw42's avatar
      dw42
      New Contributor
      3 months ago

      Awesome, thank you!

      • 1P_Dave's avatar
        1P_Dave
        Icon for Moderator rankModerator
        3 months ago

        Thanks for your patience! 🙂

        -Dave