Locked out by MFA malfunction

Hello flo-cdblgmbh​! 👋

I'm sorry that you're unable to access your 1Password account, the team and I are here to help. Check again to see if you still have access to the account on one of your devices or browsers, if you do then you can follow these steps to turn off two-factor authentication for your account: If you lose access to your authenticator app or security key

If you don't have access to your account on any other devices then try checking again that the date, time, and time zone on your device are all accurate for where you are in the world. The exact instructions for doing so vary from device to device, but their controls can usually be found in your device settings. The Time.is website can help you verify the accuracy of your date, time and time zone settings.

If that still doesn't help then I recommend sending an email to support@1Password.com so that our support team can look into this further. After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I'll be able to locate your message and make sure it's gotten to the right place. 

-Dave