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Forum Discussion

dfarrell

New Contributor

24 days ago

Offboarding Best Practice

Is there a "best practice" for handling terminated employees' vaults? All we have found is the recommendation to suspend the account, log in as the user and change all their site passwords, then delete/deprovision the account.

Seems like there should be a way to transfer that vault to a manager, then suspend/delete the user?

thx

best practices

3 Replies

EggsAndAvo
Dedicated Contributor
3 years ago
Same here, sometimes when I open it after being idle it automatically opens the text field and there is no option for face ID, just an arrow. Hopefully they bring back auto face ID
nimvio
Super Contributor
3 years ago
Thanks, Tino_B , for sharing your experience.
Tino_B
New Contributor
3 years ago
I can confirm this. I have to force close the app too and then its possible now to open the app with face id.

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Is there a \"best practice\" for handling terminated employees' vaults? All we have found is the recommendation to suspend the account, log in as the user and change all their site passwords, then delete/deprovision the account.

Seems like there should be a way to transfer that vault to a manager, then suspend/delete the user?

thx

","body@stringLength":"368","rawBody":"

Seems like there should be a way to transfer that vault to a manager, then suspend/delete the user?

thx

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Offboarding Best Practice","moderationData":{"__ref":"ModerationData:moderation_data:156417"},"body":"

Thank you - I had a feeling that was the best way. But - as an admin, do we have the ability to move their vault elsewhere without logging in as the ex-employee? We use SSO here, but there are instances where master passwords are used, and as far as I know, the only way to get into that vault is to start a recovery process and reset it. Just trying to dial in new SOPs - we're new to the 1PW platform here. Thx

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dfarrell

In a nut-shell you'd need to remove the user from the SSO group and take the account through recovery. You need to access the account as them and move any data. The Private/Personal/Employee vault is inaccessible otherwise.

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dfarrell

https://support.1password.com/offboarding/

During the process you could move the data into a shared vault if desired.

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