Forum Discussion

kp_janicekang's avatar
kp_janicekang
New Contributor
3 months ago

Selecting a vault from the Vaults list doesn't actually open the vault, opens "All Vaults"

I use 1Password for business. When I login and navigate to Vaults from the right-hand menu, then select a specific vault and click "Open Vault", it just takes me to "All Vaults". I can then use the d...
discussion
vault management
windows
1P_Timothy's avatar
1P_Timothy
Icon for Community Manager rankCommunity Manager
3 months ago

Hi kp_janicekang​, thanks for writing in!

Just to confirm, are you seeing this behavior when you're signed in on the 1Password website? I'd also like to ask if your organization has numerous vaults, say over 50? Thanks again!

kp_janicekang's avatar
kp_janicekang
New Contributor
3 months ago

Yes, on the 1Password website. And yes, we definitely have over 50 vaults.

  • 1P_Timothy's avatar
    1P_Timothy
    Icon for Community Manager rankCommunity Manager
    3 months ago

    Thanks for confirming that kp_janicekang​.

    I suspect the behavior you're seeing is related to a bug we're investigating where the vault view will open to all vaults instead of the specific vault when numerous vaults are in use (the magic number we found is 66). I've gone ahead and added you as an affected user.

    For the time being, selecting a specific vault from the dropdown as you described is likely the best workaround on the 1Password website. My apologies for the trouble here.

    35238