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allarson1's avatar
allarson1
New Contributor
1 month ago

Two accounts in browser extension

I have the 1password browser extension in chrome. I have a business account and a personal account. My autofill will only work for one account at a time. So if I go to a website I use for business bu...
browser extension
1P_Gem's avatar
1P_Gem
Icon for Moderator rankModerator
1 month ago

Hi allarson1​, adecker​ , and MattTheITGuy​,

Based on the information you've all provided, it sounds as if you're running into a known issue at the moment. I've added your reports to the internal tracker for the issue. Our development team has released a fix, which is currently available in the nightly version of the app. It will be included in the production version in the near future. I apologise for the inconvenience this has caused.
 
In the meantime, we have two available workarounds:
 
Workaround 1:

  1. Unlock both accounts on the desktop app.
  2. Open your browser and right-click on the 1Password extension icon in the browser toolbar.
  3. Select Settings.
  4. Toggle "Integrate this extension with the 1Password desktop app" off and back on.

 
Workaround 2:

  1. In the desktop app's Settings menu, select Security.
  2. Enable biometric unlock.

 

If you have any further questions or concerns, let us know.

 Issue=AUTH-2698