Forum Discussion

B9039's avatar
B9039
Occasional Contributor
2 years ago

“Failed to copy” error on iOS

Hi there — Ever since 1Password 8 was released I’ve noticed it being much more error prone than 1Password 7. Admittedly a restart of the device tends to fix things, but I often am in the m...
ios
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 years ago

Hello @"B"! 👋

I'm sorry for the inconvenience. It sounds like you're running into a few known issues with 1Password for Safari on iOS. The following steps might help to temporarily resolve the issue and allow you to copy and paste from the extension:

  1. Open the Settings app.
  2. Tap Safari.
  3. Tap Extensions.
  4. Tap 1Password.
  5. Tap Other Websites.
  6. Tap/select Ask.
  7. Switch back to Safari (the app).
  8. Tap the aA / puzzle piece icon.
  9. Tap 1Password.
  10. Tap Allow.

This is something that our developers are working with our friends at Apple to resolve and I'm told that the issue is fixed in the latest iOS 18 betas. Hopefully that fix will be released with iOS 18 later this year and resolve the issue permanently.

-Dave

ref: dev/core/core#9820