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Former Member
3 years ago1 Password keeps changing my security setting from NEVER ask for a Password to EVERY 30 DAYS
I use 1 Password on Apple computers with Mac Ventura.My preferences are set to open 1Password with a fingerprint or an Apple Watch and NEVER ask for a password.
But each time I turn my computer off, when I turn it back on, 1Password has changed my preference to ask for the Password to every 30 days and on random occasions to every 2 weeks.
This is SUPER ANNOYING!
Is this a bug in the current software?
Please help!!!!
1Password Version: 1Password for Mac 8.9.8
Extension Version: 2.4.1
OS Version: MacOs 13.0.1
Browser:_ Safari
34 Replies
- fuchsrFrequent Contributor
I did the restart, and the setting remains at Never.
- Former Member
Andrew: Thank you for looking into this and thank you for your email.
Just so everyone else is informed:
Andrew.I_1P is able to reproduce the issue. It appears that this is something that requires 1Password developers to get involved in order to fix it.
Hope they fix it soon! - andrew_l_1P
1Password Team
Oops, good catch fuchsr! I should've said restart there:
- fuchsrFrequent Contributor
Reset, as in reboot?
- andrew_l_1P
1Password Team
@Dub,
Thanks, I can confirm we've received your diagnostic report. I've replied to your email so keep an eye out for that!
fuchsr and @pinecone,
Sorry to hear you're experiencing something similar. If you set "Require password" to "Never" and then reset your device, can you tell me if the selection remains? If not, I'd also like to ask you to send in some diagnostics so we can take a look at what's going on under the hood:
These can be attached to an email sent to
support+forum@1password.com. You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here so we can link the conversations.Let me know if you have any questions!
ref: dev/core/core#18707
ref: KIK-57351-122 - Former Member
I'm having to enter my password often also. Cannot find a pattern. Same settings as fuchsr .
Ventura 13.0.1
version 8.9.8 - fuchsrFrequent Contributor
My settings are Require Password Never. Auto-lock off. Lock after idle Never.
Can't really say how often it is locking, it seems to happen every few days for no apparent reason. I know that's not helpful but I can't find a pattern.
- Former Member
I would like to add that I have the exact same "require password" problem with two other Macs, so it is a pervasive problem on multiple machines.
- Former Member
My lock settings are:
Lock on sleep, screensaver or switching users (this setting is checked).
Lock after computer is idle for 10 minutes. - Former Member
Per your instructions:
1. I changed the "require password" setting to 30 DAYS and after that I changed it to NEVER at 9:19 AM PST
2. I restarted my Mac and the "require password" setting changed all by itself from NEVER to 30 DAYS. The time was 9:20 AM PST.I sent the email with the information you requested and attached the diagnostics report.
The support ID number is: [#KIK-57351-122]
I will be waiting for your response, hopefully with a solution to the problem.