1P 7 crashing on Monterey

@hughdaleharris I'm sorry to hear that the diagnostic report utility is also crashing. Please send us an email to support+forum@1password.com with a link to this discussion and a copy of the crash report and we can investigate further. :)

Yes, I get a crash report in both situations. It just pops right up on the screen.

@hughdaleharris:

Do you get a crash popup after this happens, where you can see the crash report?

1P_Dave 1Password still crashed when I opened it after downloading it from the link in your message.
I downloaded the 1Password troubleshooting app and it too crashed after I hit the create report button. I tried restarting my computer but both 1Password and the troubleshooting app crashed as before.

@hughdaleharris I'm sorry to hear that 1Password for Mac is crashing on your Mac. Can you try to download and install the latest version of 1Password from our website: Download 1Password for Mac

If you still experience crashes then I'd like to ask you to create a diagnostics report from your Mac:

Sending Diagnostics Reports (Mac)

Attach the diagnostics to an email message addressed to support+forum@1password.com.

With your email please include:

• The time that you noted the crash
• A link to this thread: https://1password.community/discussion/124898/1p-7-crashing-on-monterey
• Your forum username: hughdaleharris
• Please do not post your diagnostic report to the forum. This is for your privacy and security. The report will be in zip format. Please send the entire file.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

I downloaded the beta directly from the link above, but it's still crashing. OS Monterey 12.1 on a new imac 27inch . any suggestions?

@needmypasswords:

You can download the beta directly from https://c.1password.com/dist/1P/mac7/1Password-7.9.2.BETA-3.pkg if you wish, and install it over your existing 1Password app. Please let us know how it goes :+1:

I am having the same problem. I cannot switch to beta because I can't open 1password at all, so I can't get into preferences. What should I do?

I will ask the developers for you uckethwi :+1:

Could you please speed up getting this fix to stable?