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Shin
1 hour agoNew Member
1P fingerprint log in didn't work with unlock Android with face
Hello team,
I started 1P trial yesterday on my Intel Mac and Android. The features are much more than expected and everything looks great except 1P fingerprint log in on Android. From my observations through several attempts, it looks like 1P fingerprint won't work when Android has been unlocked with face.
- Expected: 1P fingerprint log in works regardless Android unlock methods
- Observed: 1P fingerprint works only when Android has been unlocked with fingerprint
Unlock Android with fingerprint → OK: 1P fingerprint
- Unlock Android with fingerprint
- (Login 1P with password; for the first time only)
- Lock 1P → Login 1P with fingerprint → Success
- Close all apps → Login 1P with fingerprint → Success
- 1P fingerprint login continues working as far as I unlock Android only with fingerprint
Unlock Android with face→ FAIL: 1P fingerprint
- Unlock Android with face
- Login 1P with fingerprint → "That didn't work. Please try again." (after 1-2 sec)
- Click "Fingerprint icon" (right-side) → Only screen flashes
- Forced login 1P with password
- Lock 1P → Password only (no more fingerprint icon)
- Close all apps → Open 1P → Password only
It's interesting that I can still recover 1P fingerprint by unlocking Android with fingerprint, then start 1P (i.e. restarting from the beginning of OK above).
Ref. 1P Security Settings
- Unlock biometrics/device passcode/device: All ON
- Require account password: Never
- Lock when device locks: OFF
- Auto-lock on exit: Never
For the reference, my symptom is similar to the one reported for Xiaomi in the other thread and I tried the Recommendation by 1P_Timothy twice but the issue still persists. My phone is running Android 16 on Sharp AQUOS R8 Pro (model: SH-R80P) and I'm happy to send diagnostics upon a request.
Thanks,
Shin
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