Protect what matters – even after you're gone. Make a plan for your digital legacy today.
Forum Discussion
1P is putting incorrect expiration date in credit card form
I am having a continuing problem with 1P not putting in the correct expiration date of a credit card when I use it to make a purchase. I believe it is only happening with one website for a bill for ...
1P_SimonH
Community Manager
Community ManagerHi BenBob,
I'm sorry for the annoyance! Is the website where you're running into this publicly-accessible so 1Password staff can investigate or is the payment form only visible to clients?
Thank yu SimonH - no, unfortunately, it is a private site - billing for design services from my designer. I don't think it has this problem on public sites.
TimG1PModerator
Thank you for sharing those details. Since the page is not publicly accessible, I'd like to ask you to collect the HTML page structure for this form and share it with our team via email so that we can file a report with our Development team:
1. Navigate to the credit card filling form in question in your web browser. Ensure that the form is blank and has not been filled.
2. Right-click on the form and select 1Password - Password Manager > Help > Collect Page Structure.
3. This will save a collected_page_structure.json file to your Downloads folder. Or prompt you to select where to save the file, depending on how you've set up to download files in your browser.
Attach the JSON file to an email message addressed to support@1password.com
With your email please include:- A link to this thread: https://www.1password.community/discussions/1password/1p-is-putting-incorrect-expiration-date-in-credit-card-form/158980/replies/159034
- Your forum username: BenBob
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!Thank You TimG1P Email sent
