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Forum Discussion
Former Member
4 years ago[1P8] Unable to download/preview file attachments
Hi
Unable to view or download attachment.
v80800119
3 Replies
- 1P_Timothy
Community Manager
Hi @prakharaug, thanks for following up with me! If available, try updating to the current version of the beta and let us know if there's any change in behavior.
- Former Member
Hi,
I experienced this problem when I was traveling and using my mobile data.
Despite my connection speed being quite good, I was unable to download the attachment.
I will try again tomorrow and let you know the outcome.
- 1P_Timothy
Community Manager
Hey @prakharaug, thanks for letting us know about this issue.
Is this still happening for you on the current version, 80800132? If so, after tapping Preview do you get sent to a blank screen or does nothing appear to happen? Is this occurring with a specific file type? Thanks again!