Forum Discussion

Former Member's avatar
Former Member
4 years ago

1Password 7 Keeps Overwriting 1Password 8 Installation

I recently migrated from 1Pass 7 to 8 on my Mac. The version 8 installer overwrites 7 and everything appears to be great . . . for about 15 minutes. For some reason, version 7 automatically overwrite...
macos
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
4 years ago

Hello @justonwo! 👋

I'm sorry to hear that 1Password 8 is disappearing from your Mac. I've recently had a few other customers who reported a similar issue and the cause turned out to be software that their employer had installed on their Mac to force 1Password 7 to reinstall and stay installed. Are you using a personal Mac or a work Mac? If you're using a work Mac then can you check to see if your IT department might have set a policy that forces 1Password 7 to install itself on your Mac?

-Dave