Protect what matters – even after you're gone. Make a plan for your digital legacy today.
Forum Discussion
Anonymous
3 years ago1Password 7 keeps trying to update
I am still using 1password7 because the search and filter mechanism of 1password8 does not meet my personal preferences.
I have configured my 1password 7 app to not update automatically. But someho...
ag_mike_d
1Password Team
3 years agoHello @pvanwelt1,
Thanks for your message and sending those logs. I've merged your discussion with that of @spauka, as you seem to be encountering a similar issue with 1Password attempting to update to version 8.
As mentioned previously, the automatic updates option will allow 1Password 7 to update within it's own version, but has no bearing on automatic updates to 1Password 8, as it is a different product.
Since you mentioned this was happening when ever you try so start 1Password 7, could you let us know if the same happens when you attempt to run it from the 1Password 7 application icon in your Windows Start menu? This is to confirm that your version 7 application shortcut is not somehow for a 1Password 8 installer.
Next, I'd like to get this to the team help look into this issue. Could I ask that you both email the 1Password 7 for Windows diagnostics report from your PC:
Sending Diagnostics Reports (Windows)
Attach the diagnostics to an email message addressed to support+forum@1password.com.
With your emails please include the following details for each of you:
- A link to this thread:
https://1password.community/discussion/135867/1password-7-keeps-trying-to-updateforpvanwelt1 - A link to this thread:
https://1password.community/discussion/comment/667233/#Comment_667233forspaulka
You should each receive an automated reply from our BitBot assistant with your own Support ID number. Please post those numbers to this thread. Thanks!
ref: AFL-16994-867