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Forum Discussion

Anonymous's avatar
Anonymous
3 years ago

1Password 7 keeps trying to update

I am still using 1password7 because the search and filter mechanism of 1password8 does not meet my personal preferences. I have configured my 1password 7 app to not update automatically. But someho...
windows
ag_mike_d's avatar
ag_mike_d
Icon for 1Password Team rank1Password Team
3 years ago

Hello @ma2000 and @spauka,

@spauka - I'm so sorry for the error with your username and the delays and missed notifications this would have caused.

As requested above, I'd like to ask you both to write into the Customer Support team at [email protected] with a diagnostics report so we can continue troubleshooting:

How to send a 1Password diagnostics report

With your email please include:
* A link to this thread: https://1password.community/discussion/comment/670096/#Comment_670096 for ma2000
* A link to this thread: https://1password.community/discussion/comment/670125/#Comment_670125 for spauka

When you receive a reply from our BitBot assistant could you post that with a Support ID number here. Thanks very much!