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Forum Discussion
Former Member
4 years ago1Password 8 - suddenly crashes immediately upon opening Win11
Was using 1Pass 8 perfectly until this morning when it will no longer stay open and crashes immediately upon opening. The browser extension also stuck on "loading" unless I remove app integration. I ...
ag_mike_d
1Password Team
4 years agoHi @Jonsey, thanks for reaching out to us! I'm sorry to hear you are continuing to see a crash after updating to 8.7.1
.
A new update (8.7.2
) is available that we'd like you try out. Could you please check for available updates through the Settings menu (Ctrl + Comma
) > About. While the only addition here is a replaced code signing certificate to address an issue with the previous certificate, I wanted to be sure you were fully up-to-date before moving forward. This release is otherwise identical to 8.7.1.
.
If this behaviour continues, we may be looking at a different issue and ask that you provide a diagnostics report via email to support+windows@1Password.com so we can help to investigate further? Please do not post these details in the forums.
Can you also include a link to this thread in your email, along with your forum handle so we know it's you when we see your message in our inbox. Thank you!