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Forum Discussion
mtomasch
6 months agoNew Contributor
1Password 8 Can't Install (macOS)
When trying to install on a fresh install of Mac OS 15.5 (24F74), 1Password 8 installed simply errors. Every single time, I am met with the following.
"We weren't able to find the URL to download 1Password. Try again or contact support."
- With and without VPN
- Tried at home and work networks
- No obvious offline installer
- Network tests pass with flying colors
- Other services have no issues
Please, anyone know how to proceed?
2 Replies
- 1P_SimonH
Community Manager
Hi mtomasch,
I'm sorry for the trouble on this! We found a bug that was causing this issue on Intel Macs. Please delete this installer and download it again from https://1password.com/downloads/mac and the issue should be resolved.- mtomaschNew Contributor
Simon,
The updated installer was able to download and install 1Password 8 correctly.
Thank you.