Forum Discussion

Former Member's avatar
Former Member
3 years ago

1Password 8 crashes on startup (Monterrey 12.5.1)

Downloaded and installed 1P8, and I'm getting immediate crashing on startup.
I tried uninstalling and reinstalling, same thing. Removed Safari extension as well.
I am getting a crash report so I can create on and send it if that helps.

1Password Version: 8
Extension Version: Not Provided
OS Version: Monterrey 12.5.1
Browser:_ Safari

macos
  • andrew_l_1P's avatar
    andrew_l_1P
    Icon for 1Password Team rank1Password Team
    3 years ago

    Hi @WalkThisWhey,

    Sorry to hear 1Password 8 isn't launching as expected, if you'd like to send in your crash report we'd be happy to take a look! You can attach it to an email addressed to support+forum@1password.com.

    With your email please include:

    You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!