Forum Discussion

Former Member's avatar
Former Member
3 years ago

1Password 8 for PC keeps crashing when I'm editing an entry.

This has happened before but I don't recall the recommended fix. Happens when I've been editing a password. Clicking "Save" causes the whole program to crash. I've rebooted my computer and t...
windows
AliH1P's avatar
AliH1P
Icon for 1Password Team rank1Password Team
3 years ago

Hey @neoIDjoe, thanks for reaching out. I'm sorry to hear you're running into a crashing issue after editing an entry.

To investigate further, I'd like to ask you to reproduce this issue and then on next launch create a diagnostics report from your Windows PC:

Sending Diagnostics Reports (Windows)

Attach the diagnostics to an email message addressed to support+windows@1password.com.

With your email please include:

We'll continue our conversation there once we hear from you. Thanks!

Ali