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justdave
New Contributor
5 months ago

1Password app on Android 14 refuses to recognize that autofill is enabled in the system settings

I'm on a Samsung Galaxy Tab S8 running Android 14.

I used to have autofill working on this device, and it recently stopped working.  If I look in the settings within the 1Password app, it shows autofill disabled. If I try to turn it on, it says I need to turn it on in the control panel, and gives me a link to open the page.  I follow the link, only to find it's already turned on in the control panel.

Among the many troubleshooting steps I've tried, this is the most comprehensive one: (I did all of these steps in sequence in one shot, these aren't individual attempts)

  1. Turned off 1Password under Autofill in the system control panel
  2. Went into the Storage settings under the 1Password app in the Apps control panel, and did a "Clear Data" on it.
  3. Uninstalled the 1Password app
  4. Rebooted the device
  5. Installed the 1Password app
  6. Did another "Clear Data" on it in the control panel in order to wipe out the restored data from the Google Account (without this step it already knows who I am and just asks for my password when I launch it).
  7. Signed into my account
  8. Followed the prompts to enable Autofill

End state after the above steps: The system control panel has 1Password selected for autofill, but the 1Password app refuses to believe it and keeps telling me I need to enable it in the control panel.

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app on Android 14 refuses to recognize that autofill is enabled in the system settings","id":"message:150960","entityType":"FORUM_TOPIC","eventPath":"category:discuss/community:cuxzj43862board:1password/message:150960","revisionNum":3,"repliesCount":0,"author":{"__ref":"User:user:11702"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:150960"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:150960"},"body":"

I'm on a Samsung Galaxy Tab S8 running Android 14.

I used to have autofill working on this device, and it recently stopped working.  If I look in the settings within the 1Password app, it shows autofill disabled. If I try to turn it on, it says I need to turn it on in the control panel, and gives me a link to open the page.  I follow the link, only to find it's already turned on in the control panel.

Among the many troubleshooting steps I've tried, this is the most comprehensive one: (I did all of these steps in sequence in one shot, these aren't individual attempts)

  1. Turned off 1Password under Autofill in the system control panel
  2. Went into the Storage settings under the 1Password app in the Apps control panel, and did a \"Clear Data\" on it.
  3. Uninstalled the 1Password app
  4. Rebooted the device
  5. Installed the 1Password app
  6. Did another \"Clear Data\" on it in the control panel in order to wipe out the restored data from the Google Account (without this step it already knows who I am and just asks for my password when I launch it).
  7. Signed into my account
  8. Followed the prompts to enable Autofill

End state after the above steps: The system control panel has 1Password selected for autofill, but the 1Password app refuses to believe it and keeps telling me I need to enable it in the control panel.

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I'm on a Samsung Galaxy Tab S8 running Android 14.

I used to have autofill working on this device, and it recently stopped working.  If I look in the settings within the 1Password app, it shows autofill disabled. If I try to turn it on, it says I need to turn it on in the control panel, and gives me a link to open the page.  I follow the link, only to find it's already turned on in the control panel.

Among the many troubleshooting steps I've tried, this is the most comprehensive one: (I did all of these steps in sequence in one shot, these aren't individual attempts)

  1. Turned off 1Password under Autofill in the system control panel
  2. Went into the Storage settings under the 1Password app in the Apps control panel, and did a \"Clear Data\" on it.
  3. Uninstalled the 1Password app
  4. Rebooted the device
  5. Installed the 1Password app
  6. Did another \"Clear Data\" on it in the control panel in order to wipe out the restored data from the Google Account (without this step it already knows who I am and just asks for my password when I launch it).
  7. Signed into my account
  8. Followed the prompts to enable Autofill

End state after the above steps: The system control panel has 1Password selected for autofill, but the 1Password app refuses to believe it and keeps telling me I need to enable it in the control panel.

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