REMINDER: the community is in read-only mode until July 2nd. This is part of our platform upgrade! Learn more in the FAQs →

Forum Discussion

Anonymous's avatar
Anonymous
2 years ago

1Password app won't open on Mac running Sonoma

When I try to open the 1password app 8 I get the following message: "1Password can’t to open your saved data, however your data is still safe in your account. Contact mailto:[email protected] for help." I tried removing the app and reinstalling but get the same message. Browser extension still works.

1Password Version: 8
Extension Version: 2.16.0
OS Version: macOS 14.0
Browser: Chrome

macos

1 Reply

Replies have been turned off for this discussion
  • 1P_Tommy's avatar
    1P_Tommy
    Icon for Moderator rankModerator
    2 years ago

    Let's continue our open discussion via email. I'm closing this to prevent duplication of efforts.

    ref: QEI-26674-178