Forum Discussion

Former Member's avatar
Former Member
3 years ago

1Password cannot be started by some users on iMac

I'm using 1Password Individual on an iMac (and other Apple devices). There are 3 user accounts, one of which is the 1Password account owner (me). In the past, the other 2 users have been able to laun...
macos
GreyM1P's avatar
GreyM1P
Icon for 1Password Team rank1Password Team
3 years ago

Hi there @timbinaz

This sounds like a bug we're currently tracking, so I'd like to ask you to create a diagnostics report from your Mac:

Sending Diagnostics Reports (Mac)

Attach the diagnostics to an email message addressed to support+forum@1password.com.

⚠️ Do not post your diagnostics report here.

With your email please include:

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much! :)

— Grey