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Former Member
5 years ago1password Chrome Extension stuck "LOADING"
I sign in using the 1PassApp but when I click on the Chrome Extension it says gets stuck "loading" I have checked and I am running the CNG Key Isolation service. What else would cause this?
1Password Version: 7.7.810
Extension Version: 2.04
OS Version: Win10
Sync Type: Not Provided
13 Replies
- Former Member
@BobCooper:
We can certainly take a look for you too. Have you emailed us a diagnostics report already?
- Former Member
Been Having the same problem with loading the extension in Chrome and MS Edge, running latest Windows 10 , is there a fix,?
- 1P_PeterG
Community Manager
Hi @theredmoose 👋
There's a couple reasons this might be happening. If it's alright with you, I'd like to ask you for some diagnostics so we can determine what's going wrong with 1Password on your device.
How to send a 1Password diagnostics report
If you send us an email at support+windows@1password.com, I'll be happy to get that going!