1Password crash v. 7.9.1 on IOS [update to 7.9.2 or update iOS if at all possible]

@TD2021

My apologies but that isn't within my ability. The immediate workaround for the problem would be upgrading iOS, or using the web app at https://my.1password.com/. Hopefully the 7.9.2 update makes it through review quickly and without hiccups and is available soon. I'm sorry I don't have anything additional to offer at this time.

Ben

Ben, is there any way you can provide a downgrade to previous version and that I can easily load on my iPhone11 (without loss of data) as I really do not want to upgrade my phone to IOS 15 as that in itself has other issues.
Thanks

Hi folks,

UPDATE: As of ~9AM ET today v7.9.2 is available which addresses this issue for those with earlier versions of iOS. We would still recommend upgrading iOS to the latest version.

The best solution here if at all possible would be to update to a newer version of iOS. This problem does not occur on iOS 14 or 15. Failing that, we've submitted 1Password 7.9.2 to Apple to address the issue for iOS 12 and 13 users. Hopefully this will make it through the review process and become available quickly.

If you have a 1Password membership you can access your data via our web app at https://my.1password.com in the meantime. It may be handy to have your Emergency Kit in order to do so.

Get to know your Emergency Kit

Ben

Updated today to Version 7.9.1 for IOS on my iPhone11 (running IOS 13.3.1) and now the App tries to load and then immediately automatically closes.
Please issue a fix ASAP as have important data that I need access to on a daily basis.
Thanks.

After updated the latest version 1Password apps, it does not launch the apps anymore. It jump back to iOS home screen. My iOS is 12.5.5. please advice. I have got important information there.

after updated the latest version 1password apps, the apps doesnt launch on my ios 12.5.5. Please advice

@opwuser:

Could you kindly escalate again @ag_ana . Thanks.

Done :+1:

ref: dev/apple/issues#5540

Same here, identical settings as OP. Note that this is the latest OS version possible on the device.
I'm sorry but it doesn't really inspire confidence to have the same thing occur so soon after the 7.7.8 issues. It is really unwelcome and it seems quite preventable. Please put measures in place to permanently prevent this going forward.
Kindly escalate again @ag_ana . Thanks.

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