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Linuxino
5 years agoNew Contributor
1Password crash v. 7.9.1 on IOS [update to 7.9.2 or update iOS if at all possible]
1Password crash in startup v. 7.9.1 on IOS 12.5.5 Iphone6. Please resolve because i have important data to use ..... PLEASE!
1Password Version: 7.9.1
Extension Version: Not Provided
OS Version: IOS 12.5.5
77 Replies
- Former Member
Hi this issue appeared a while ago and apple issued the above IOS update and the problem was fixed.
The issue was that when one tapped the icon it openened and then immediately closed again.However it has today just reappeared again ... any idea what is going on ?
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided - XIIISuper Contributor
Can the 1Password team please comment on what they will do to prevent this from happening again?
Currently it looks like not a single person in the company even tried to just start 1Password on iOS 12.5.5… :cry:
- Former Member
Hi @dnader!
What version of iOS are you currently using?
- Former Member
@rg1pwdcommunity:
Please see https://1password.community/discussion/comment/617141/#Comment_617141 earlier in this discussion.
- Former Member
Just updated 1password on iPhone 6 plus to 7.9.1. Now 1password won't open. The screen flashes and then closes. From previous entries it looks like that issue occurred previously and was fixed in version 7.8.1.
Any ideas?
I'm running IOS 12.5.5Thanks
- Former Member
I have used 1password for years. today I went to open, and 1password appeared for a second and then vanishes. It wont open. there are no updates. I have an iphone XS and I was about to install ios 15.1 but have not installed yet.
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Referrer: forum-search:https://1password.community/search?Search=the%201password%20app%20on%20my%20iphone%20XS%20appear%20for%20a%20second%20%26%20then%20vanish.%20%20wont%20open - Former Member
I also have discovered that the recent software update of 1Password 7.9.1 crashes on my iPhone 6 running iOS 12.5.5 (the latest possible iOS on this phone).
Fortunately I have IPassword on my Imac that still works - but have now created a pdf copy as I am feeling very vulnerable to the vagaries of software changes leaving you high and dry!
Hopefully a fix can come soon. - PapaArtNew Contributor
Crashes at opening screen on my iOS 12.5.5 device; please fix it now (since it obviously wasn’t tested enough pre-release!).
- Jack_P_1P
1Password Team
