1Password does not recognize Microsoft Authenticator app on new Pixel 8a

Iffbiff

Thanks for the reply. You'll need access to the one-time password for your 1Password account in order to sign in on a new device or browser. If you still have access to 1Password on any of your devices then you might be able to turn off two-factor authentication from there: If you lose access to your authenticator app or security key

If you're using 1Password through your workplace then your administrator will be able to help you recover access to your 1Password account. You mentioned that you've already created a ticket with your IT team, I recommend that you escalate through that channel.

If you're having trouble with a 1Password family or individual account then let me know. 🙂

-Dave