Forum Discussion

Anonymous's avatar
Anonymous
3 years ago

1password doesn't appear over the active window

When I first click on the 1Password icon in the login/password field on a website after starting up my computer, the unlock screen doesn't appear over the active window. It only shows up on the taskb...
windows
AliH1P's avatar
AliH1P
Icon for 1Password Team rank1Password Team
3 years ago

Hey @KingMat, thanks for reaching out. I'm sorry to hear you're experiencing the same issue.

As we look into this issue, I'd also like to ask you to send along a diagnostics report the next time this issue occurs:

Sending Diagnostics Reports (Windows)

Attach the diagnostics to an email message addressed to support+windows@1password.com.

With your email please include:

We'll look forward to hearing from you.

Ali