Getting started with 1Password for your growing team, or refining your setup? Our Secured Success quickstart guide is for you.
Forum Discussion
fssbob
3 years agoNew Contributor
1Password Doesn't Start Automatically After 8.10.8 Update [Known Issue]
Starting with version 8.10.8, my 1Password for Mac app doesn't start automatically on startup. I have to start it manually, or click the 1Password icon in my browser, after which everything is normal.
1Password Version: 8.10.8
Extension Version: 2.12.0
OS Version: macOS 13.4.1
Browser: Chrome
31 Replies
- 1P_Dave
Moderator
@mpurdin, @Aphex, and @Diedel
I'm sorry that you're all running into the issue as well, I've added you all to the internal tracking item. It doesn't look like we need any more diagnostics reports for now but we'll reach out if our developers request them.
Hopefully this can be fixed soon.
-Dave
ref: dev/core/core#22667
- Former Member
I also have the same problem.
Removing both options, restarting and re-enabling the options did not help. - Former Member
Same issue here! It looks like 1P is starting at logon but after while it disappears from the menu bar and I have to start the app manually.
- Former Member
I am also having this same issue with 8.10.8. Would you like for me to send the same information?
- 1P_Dave
Moderator
Thanks for posting the Support ID. The team will review the diagnostics report and send you a reply as soon as possible.
-Dave
ref: IVT-99936-668
- fssbobNew Contributor
I've sent the diagnostics report. The Support ID is [#IVT-99936-668]. Thanks.
- 1P_Dave
Moderator
@TheVision
I'm sorry that you're also seeing the same issue. We've opened an internal work item to investigate this further. If you're able to then I'd like to ask you to create a diagnostics report from your Mac:
Sending Diagnostics Reports (Mac)
Attach the diagnostics to an email message addressed to
support+forum@1password.com
.With your email please include:
- A link to this thread: https://1password.community/discussion/comment/690364/#Comment_690364
- Your forum username:
TheVision
- Please do not post your diagnostic report to the forum. This is for your privacy and security.
Please send the entire file.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave
ref: dev/core/core#22667
- Former Member
I have a configuration similar to fssbob, and am experiencing the same issue with the 8.10.8 update on both my M1 Mini and M1 MacBook Pro. The previous version started up automatically.
To add to what has already been reported here, I also notice that the 1Password icon briefly flashes in the menu bar upon login, then disappears.
- 1P_Dave
Moderator
Thank you for the reply. We've seen a couple of reports of similar behaviour recently and I'd like to investigate further. I'd like to ask you to create a diagnostics report from your Mac:
Sending Diagnostics Reports (Mac)
Attach the diagnostics to an email message addressed to
support+forum@1password.com
.With your email please include:
- A link to this thread: https://1password.community/discussion/141064/1password-doesnt-start-automatically-after-8-10-8-update#latest
- Your forum username:
fssbob
- Please do not post your diagnostic report to the forum. This is for your privacy and security.
Please send the entire file.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave
ref: dev/core/core#22667
- fssbobNew Contributor
After restarting my Mac I expect to see the 1Password icon in my menu bar. That's what has stopped happening since the 8.10.8 update.
Once I either start the Application (in Finder) or click on the 1Password Chrome browser icon, the 1Password icon appears in my menu bar--and it stays there until the next time I restart my Mac.
I've verified that both "Keep 1Password in the menu bar" and "Start at login" are turned on.
Thanks.