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jasonchang's avatar
jasonchang
New Contributor
1 month ago

1Password Edge extension causes blank page when using PipClip search toolbar

Hi 1Password team,

I’d like to report an issue I’m experiencing with the 1Password browser extension on Microsoft Edge.

Issue description

When using PipClip to select text on a webpage and then clicking the Search button in PipClip’s floating toolbar, Edge opens a new tab with a blank page.
Normally, this action should open a Google search results page for the selected text.

Steps to reproduce

  1. Open a webpage in Microsoft Edge
  2. Select any text on the page
  3. Click the Search button in PipClip’s floating toolbar
  4. A new tab opens, but the page is completely blank

Expected behavior

Clicking the Search button should open a Google search results page for the selected text.

Actual behavior

A new tab opens, but it displays a blank page.

Troubleshooting done

  • I disabled all other browser extensions → issue still occurs
  • I disabled the 1Password browser extensionissue is resolved
  • Re-enabling 1Password brings the issue back

This strongly suggests the issue is caused by the 1Password Edge extension.

Environment

  • OS: macOS 26.2 (25C56)
  • Browser: Microsoft Edge 144.0.3719.104
  • 1Password Extension: 8.12.1.3

Please let me know if you need logs, screenshots, or any additional information.
Thanks for looking into this!

Best regards

1 Reply

  • Hello jasonchang​! 👋

    I'm sorry that you're running into an issue when using 1Password in Microsoft Edge with a third-party toolbar. So that we can investigate further, please reproduce the issue again and then I'd like to ask you to create and share a 1Password diagnostics report from 1Password in your browser:

    Send a diagnostics report (browser extension)

    Attach the diagnostics to an email message addressed to support@1password.com

    With your email please include:

    • A link to this thread: https://www.1password.community/discussions/1password/1password-edge-extension-causes-blank-page-when-using-pipclip-search-toolbar/167251
    • Your forum username: jasonchang


    You should receive an automated reply from our BitBot assistant with a Support ID number.  Please post that number here.  Thanks very much!

    -Dave