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Former Member's avatar
Former Member
2 years ago

1Password error with Mac OS method to make accent characters

I have an item in my 1Password vault called "Crédit Mutuel" -- It's the name of a French Bank. I want to link this item to the corresponding credit card which is named "Crédit Mutuel Mastercard" using 1Password's "Add More" > "Link to a related item" feature.

But, when that feature is used the window that pops causes an error when I try to use the Mac OS method for entering accent characters. To make an é character, that method involves holding down the e key and waiting for a little window that shows which number to press to replace the e with an é. Specifically, I start to type the name of the credit card and when I get to the é part it ends up showing "Ceé" instead of "Cré". That is, the r has been erased and an unwanted e appears.

To demonstrate exactly what I see I've included an animated gif. (If you don't see the animated gif repeat, drag it to the desktop and re-drag it into a fresh tab of your browser). After the error that I mentioned occurs, I use the arrow keys to replace the r that was deleted and remove the unwanted e -- of course, that shouldn't need to be done in a native Mac OS app.

I'm using 1Password for Mac 8.10.9 (81009046) on a MacAir M1, 2020

1Password Version: Not Provided
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macos

3 Replies

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    2 years ago

    cortig

    Thank you for reporting that the keyboard shortcut used for adding accented characters is also affected, I've added your comments to the internal work item open for the issue with our development team.

    -Dave

  • cortig's avatar
    cortig
    Super Contributor
    2 years ago

    Indeed 1P_Dave. Accented letters are a nightmare in these fields.
    I have a US QWERTY keyboard and I use the standard macOS shortcuts to type accented letters instead of the long press @AntonioM describes here.
    With the shortcuts, you can't even type the accented letter at all.
    Typically for é, I'd use the sequence "Alt-e e". In the same field, instead of getting the proper "é", you get "´e" and in that case, there is no way you can correct it. I'm glad @AntonioM mentioned the long press since I keep on forgetting about that option and at least with the long press you can correct the error.

    Corentin

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    2 years ago

    Hello @AntonioM! 👋

    Thank you for the very detailed report! I've reproduced the same issue here on my end. It appears that the issue is limited to just certain fields, if I try to enter an accented letter into the main search field in the 1Password for Mac app that works fine.

    I've filed an internal issue with our development team so that they can investigate this further. I'm sorry for the inconvenience that the issue has caused.

    -Dave

    ref: dev/core/core#23582