1Password for Safari asking for password every time on iOS 16.1 or later

It may not work for everyone, but when the 1P8 Safari extension on my iPad breaks, the following seems to fix it, at least temporarily:
- Fully close all Safari windows/sessions
- Open the main 1P8 app
- Manually lock the main 1P8 app
- Unlock the main 1P8 app with manual entry of master password (not biometrics)
- Open Safari and biometric/persistent unlocking of the 1P8 extension has returned

I have had to do this twice over the past two weeks on my iPad, but not my iPhone. Both are using the latest production app and OS releases.

Deleting and reinstalling the app didn’t bring back biometrics or fix the timer.

Monkey121 ahankins Have you both tried uninstalling and reinstalling? So far that has worked for me on both devices.

I came here for the same issue. I sent in a report according to the instructions and did receive an auto reply but did not contain a code. I have 3 other iOS devices this is happening on, would it be helpful to send more reports or do you have what you need?

+1 just updated to iOS 16.1.1 and faceId isn’t a option when in the extension in safari.
I have tried the suggested step but no luck

Yes! This! This right here!!!! Fix this!!!!!

HI All

Since installing the latest iOS version I can't use Face ID when I need to login with Safari when I need to click the little puzzle looking icon in the browser bar. If I launch 1password from the app, Face ID login in straight away but not on Safari. I have checked the settings and can't seem to find anything useful. In the app I do have ReAuthorize set at 2 weeks

Thanks

Glenn

1Password Version: 8.9.7
Extension Version: Not Provided
OS Version: 16.1.1
Browser:_ Safari

This has broken for me again too. I tried setting the timeout period to 1 week as well and that didn’t work. Reinstalling the app has resorted the functionality for now… I sent diagnostics prior to reinstall.

Wow…update also stopped working for me starting 11/23. Worked since 16.1 until yesterday.

As paying subscribers…at what point do we start requesting refunds?

Thank you to everyone who sent in a diagnostics report, it helps us to identify and track potential issues for our developers to investigate. If you're already in conversation with the team over email then please continue working with us there. 🙂

@zffxvr

I've sent you an email so that we can dig deeper into what might be going wrong on your device. Let's continue the conversation there.

ref: VQQ-73484-163

@jfordthompson and @evtee

I'd like to ask you to create a diagnostics report from your iOS device:

Sending Diagnostics Reports (iOS)

Attach the diagnostics to an email message addressed to support+forum@1password.com.

With your email please include:

• A link to this thread: https://1password.community/discussion/135273/1password-for-safari-asking-for-password-every-time-on-ios-16-1-or-later/p1
• Your forum username: username
• Please do not post your diagnostic report to the forum. This is for your privacy and security.

The report will be in zip format. Please send the entire file.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

ref: dev/core/core#18709