In Safari when the list of items to choose from when filling into a form is displayed, the keyboard focus remains in the form element and not on the list.
Previously, you just had to hit the down arrow to select the first item, and thus just hit down + return to fill the item.
Now, you have to hit tab first to focus the list, and then down + return to fill the item.
I'm sorry that you're encountering trouble filling your Salesforce one-time password. In order to best assist you, can you grab the page structure for the page where you're unable to autofill the OTP and attach that file to an email message addressed to support+forum@1password.com with a link to this thread? Here's how you can grab the page structure:
Navigate to the webpage you're trying to fill on.
Right-click in the field you're encountering the problem in, then select 1Password- Password Manager > Help > Collect Page Structure.
This should download a file ending with ".json". Please attach this file to the email.
After sending the email, you’ll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I’ll be able to locate your message and make sure it’s gotten to the right place.
Thanks for following up. Our team has investigated and have concluded that this is due to a limitation in Safari, unfortunately the previous workaround that we were relying on to focus the inline menu no longer works. Other browsers like Chrome and Firefox are not affected.
We've filed feedback with Apple and hopefully improvements will be made in a future update.
This may seem like a trivial matter, but it does weaken 1PW's seamlessness. It was known as a problem in September 2023, fixed in February 2024, and then reported as a problem again in September 2024. At this rate, should we expect it to be fixed in February, 2025?
Drive-by comment that while the release notes for 8.10.58 do point out that some keyboard-related changes were made:
We’ve made improvements to the scroll behaviour in an item list when using keyboard shortcuts.
that for 1Password for Safari 8.10.58.41 the original focus issue of this thread is, sadly, still present.
I'm glad that custom icons are working for you again, the latest update does indeed include a fix to an issue where custom icons wouldn't appear in the inline filling menu. 🙂
Just swinging by to note 8.10.54 (81054022) still has the issue, but am I ever happy the release includes "We've fixed an issue where you couldn't see custom icons in the inline menu."! So nice to see my various custom icons again.
I see that same behaviour that you see and I've let our development team know. I'm glad that things are working again in Chrome and I'm sorry for the continued inconvenience in Safari.
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for Safari's keyboard focus doesn't get set properly for the filling prompt","id":"message:31772","entityType":"FORUM_TOPIC","eventPath":"category:discuss/community:cuxzj43862board:1password/message:31772","revisionNum":1,"repliesCount":14,"author":{"__ref":"User:user:16964"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:31772"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:31772"},"body":"
In Safari when the list of items to choose from when filling into a form is displayed, the keyboard focus remains in the form element and not on the list.
\n\n
Previously, you just had to hit the down arrow to select the first item, and thus just hit down + return to fill the item.
\n\n
Now, you have to hit tab first to focus the list, and then down + return to fill the item.
In Safari when the list of items to choose from when filling into a form is displayed, the keyboard focus remains in the form element and not on the list.
\n\n
Previously, you just had to hit the down arrow to select the first item, and thus just hit down + return to fill the item.
\n\n
Now, you have to hit tab first to focus the list, and then down + return to fill the item.
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8.10.44 \nExtension Version: 8.10.46.34 \nOS Version: m...","replies":{"__typename":"MessageConnection","edges":[{"__typename":"MessageEdge","cursor":"MjUuNHwyLjF8aXwxMHwzOTowfGludCwxNTc2NzIsMTU3Njcy","node":{"__ref":"AcceptedSolutionMessage:message:157672"}},{"__typename":"MessageEdge","cursor":"MjUuNHwyLjF8aXwxMHwzOTowfGludCwxNTc2NzIsMTU3NjI4","node":{"__ref":"ForumReplyMessage:message:157628"}},{"__typename":"MessageEdge","cursor":"MjUuNHwyLjF8aXwxMHwzOTowfGludCwxNTc2NzIsMzE3ODQ","node":{"__ref":"ForumReplyMessage:message:31784"}},{"__typename":"MessageEdge","cursor":"MjUuNHwyLjF8aXwxMHwzOTowfGludCwxNTc2NzIsMzE3ODM","node":{"__ref":"ForumReplyMessage:message:31783"}},{"__typename":"MessageEdge","cursor":"MjUuNHwyLjF8aXwxMHwzOTowfGludCwxNTc2NzIsMzE3ODI","node":{"__ref":"ForumReplyMessage:message:31782"}},{"__typename":"MessageEdge","cursor":"MjUuNHwyLjF8aXwxMHwzOTowfGludCwxNTc2NzIsMzE3ODE","node":{"__ref":"ForumReplyMessage:message:31781"}},{"__typename":"MessageEdge","cursor":"MjUuNHwyLjF8aXwxMHwzOTowfGludCwxNTc2NzIsMzE3ODA","node":{"__ref":"ForumReplyMessage:message:31780"}},{"__typename":"MessageEdge","cursor":"MjUuNHwyLjF8aXwxMHwzOTowfGludCwxNTc2NzIsMzE3Nzk","node":{"__ref":"ForumReplyMessage:message:31779"}},{"__typename":"MessageEdge","cursor":"MjUuNHwyLjF8aXwxMHwzOTowfGludCwxNTc2NzIsMzE3Nzg","node":{"__ref":"ForumReplyMessage:message:31778"}},{"__typename":"MessageEdge","cursor":"MjUuNHwyLjF8aXwxMHwzOTowfGludCwxNTc2NzIsMzE3Nzc","node":{"__ref":"ForumReplyMessage:message:31777"}}],"pageInfo":{"__typename":"PageInfo","hasNextPage":true,"endCursor":"MjUuNHwyLjF8aXwxMHwzOTowfGludCwxNTc2NzIsMzE3Nzc","hasPreviousPage":false,"startCursor":null}},"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}]},"Conversation:conversation:31772":{"__typename":"Conversation","id":"conversation:31772","solved":true,"topic":{"__ref":"ForumTopicMessage:message:31772"},"lastPostingActivityTime":"2025-06-11T13:01:38.720-07:00","lastPostTime":"2025-06-11T13:01:38.720-07:00","unreadReplyCount":14,"isSubscribed":false},"ModerationData:moderation_data:31772":{"__typename":"ModerationData","id":"moderation_data:31772","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:31772_1":{"__typename":"Revision","id":"revision:31772_1","lastEditTime":"2024-09-23T07:54:56.000-07:00"},"CachedAsset:theme:customTheme1-1749758344058":{"__typename":"CachedAsset","id":"theme:customTheme1-1749758344058","value":{"id":"customTheme1","animation":{"fast":"150ms","normal":"250ms","slow":"500ms","slowest":"750ms","function":"cubic-bezier(0.07, 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1Password for Safari's keyboard focus doesn't get set properly for the filling prompt","moderationData":{"__ref":"ModerationData:moderation_data:157672"},"body":"
Thanks for following up. Our team has investigated and have concluded that this is due to a limitation in Safari, unfortunately the previous workaround that we were relying on to focus the inline menu no longer works. Other browsers like Chrome and Firefox are not affected.
\n
We've filed feedback with Apple and hopefully improvements will be made in a future update.
\n
-Dave
\n
#24063
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Just wanting to keep this somewhat top-of-mind-adjacent as this issue continues through to today's 8.10.80 release.
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I'm sorry for the continued inconvenience. The issue remains open with our development team, hopefully a permanent fix is released soon.
\n\n
-Dave
\n\n
ref: dev/core/core#24063
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This may seem like a trivial matter, but it does weaken 1PW's seamlessness. It was known as a problem in September 2023, fixed in February 2024, and then reported as a problem again in September 2024. At this rate, should we expect it to be fixed in February, 2025?
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":1,"repliesCount":0,"postTime":"2025-01-23T15:08:33.000-08:00","lastPublishTime":"2025-01-23T15:08:33.000-08:00","metrics":{"__typename":"MessageMetrics","views":10},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:31782":{"__typename":"ModerationData","id":"moderation_data:31782","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:31782":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:16964"},"id":"message:31782","entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:31772/message:31782","revisionNum":1,"uid":31782,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"parent":{"__ref":"ForumTopicMessage:message:31772"},"conversation":{"__ref":"Conversation:conversation:31772"},"subject":"Re: 1Password for Safari's keyboard focus doesn't get set properly for the filling prompt","moderationData":{"__ref":"ModerationData:moderation_data:31782"},"body":"
Drive-by comment that while the release notes for 8.10.58 do point out that some keyboard-related changes were made:
\n\n
\n
We’ve made improvements to the scroll behaviour in an item list when using keyboard shortcuts. \nthat for 1Password for Safari 8.10.58.41 the original focus issue of this thread is, sadly, still present.
\n
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I'm glad that custom icons are working for you again, the latest update does indeed include a fix to an issue where custom icons wouldn't appear in the inline filling menu. 🙂
\n\n
-Dave
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Just swinging by to note 8.10.54 (81054022) still has the issue, but am I ever happy the release includes \"We've fixed an issue where you couldn't see custom icons in the inline menu.\"! So nice to see my various custom icons again.
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I see that same behaviour that you see and I've let our development team know. I'm glad that things are working again in Chrome and I'm sorry for the continued inconvenience in Safari.
\n\n
-Dave
\n\n
ref: dev/core/core#24063
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\n
The good news is that 8.10.52.25 fixes the above-noted cross browser interaction issue.
\n
The bad news is the originally-noted interaction issue remains.
\n
\n\n
Progress, at least!
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Hopefully the issue is fixed for all browsers in a future update soon. I'm sorry for the inconvenience. 🙂
\n\n
-Dave
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